Nintex Articles

Workflow Start Threshold and Throttling

Topic

 
Nintex Workflow Cloud (NWC) tenants have Workflow Start threshold of 10,000/hour per tenant.
 

Additional Information

 
Why does this threshold exist?

To provide a high-performance environment for all customers, in a fair usage environment. 
Ensure our service operates reliably and predictably for all customers.
Avoid performance degradation incidents.
The threshold level is well above the typical usage for most customers.  97% of our O365 & NWC customers have workflow starts below 5,000/hour.

 
What is considered a ‘Workflow Start’?
Any request to start a workflow through any of the following channels: Manual start, Form Submission, Start Event (i.e. item added to SharePoint list), Component workflows (i.e. started from NWC API, Start Workflow action, etc.), or a Scheduled start.
 

How can the threshold be avoided?

Optimize request operations:

Add more granular conditions for a request to start workflows
Fewer requests per hour
Stagger requests throughout the day
Reduce the frequency of requests

 
What happens when the threshold is reached?

External starts (API calls, component workflows, etc.) – No new workflows start;  Returns a 429.
Start Events – Workflow start is queued and retried in next hour.
Form submissions – Workflow start is queued and retried in next hour.
Scheduled workflows – Postponed until the next hour.

 
Additionally, an in-app banner message in Automate page will be displayed stating the following:
 
Due to higher volumes within the past hour some workflows have not yet started and are queued to commence shortly.  For more information, please visit the manage workflow starts help document.
 

Nintex Gateway Proxy Configuration

Configure your Nintex Gateway .NET Core and .NET Framework proxies.

Remove The Account To Configure Azure Active Directory Identity Federation After Completed The Setup

Topic

Can we remove the Admin account that is used to configure the Azure Active Directory identity federation after the setup has been completed? 
 

Additional Information

Yes, you can remove this Admin account after successfully finishing the setup and it will still work even after the account has been removed. 
 

Related Links

https://help.nintex.com/en-US/nwc/Content/Settings/ConfigureAzureAD.htm
 

Nintex Workflow Cloud Forms – Data Source Variable FAQ

Topic

Frequently asked questions about Data Source Variables in Nintex Workflow Cloud Forms.
 

What are Data Source Variables?

Data Source Variables are a new capability that is available within Nintex Workflow Cloud Forms that enables designers to source data from external systems into their forms design and use that data across various different controls and rules. Like the Data Lookup control, Data Source Variables leverage existing data sources within Nintex Workflow Cloud to connect to external systems but aim to provide more flexibility with the data than the drop-down styling of the Data Lookup control.

 

Can anyone create a Data Source Variable?

Designers that have been given permissions to a data source within Nintex Workflow Cloud can create new Data Source Variables.

 

Can Data Source Variables be used with any control type in Nintex Workflow Cloud?

Currently Data Source Variable values can be used with Label controls and can be set as the value of Text – Short, Text – Long, Email, Currency, Number, or Geolocation control via rules. Support for additional controls such as Choice – Single and Choice – Multiple will be available in the future.

 

Can any data source be used to create a Data Source Variable?

Currently Data Source Variables only support SharePoint Online and Azure Active Directory data sources, however additional data sources will be made available in subsequent releases.

 

Can a custom Xtensions based data source with Data Source Variables?

Not yet, but this functionality should be available soon.

 

Can I use my Data Source Variables within my workflow?

While any values that are used in a control will be passed to the workflow as a start event variable, the Data Source Variable itself is only available within Forms at this time. If a workflow designer would like to access the same information, they can use a ‘Query’ action as this will return the same object/data as the Data Source Variable.

 

Additional Information

 
 

Related Links

 
 

Nintex Workflow Cloud Forms – Data Source Variable FAQ

Topic

Frequently asked questions about Data Source Variables in Nintex Workflow Cloud Forms.
 

What are Data Source Variables?

Data Source Variables are a new capability that is available within Nintex Workflow Cloud Forms that enables designers to source data from external systems into their forms design and use that data across various different controls and rules. Like the Data Lookup control, Data Source Variables leverage existing data sources within Nintex Workflow Cloud to connect to external systems but aim to provide more flexibility with the data than the drop-down styling of the Data Lookup control.

 

Can anyone create a Data Source Variable?

Designers that have been given permissions to a data source within Nintex Workflow Cloud can create new Data Source Variables.

 

Can Data Source Variables be used with any control type in Nintex Workflow Cloud?

Currently Data Source Variable values can be used with Label controls and can be set as the value of Text – Short, Text – Long, Email, Currency, Number, or Geolocation control via rules. Support for additional controls such as Choice – Single and Choice – Multiple will be available in the future.

 

Can any data source be used to create a Data Source Variable?

Currently Data Source Variables only support SharePoint Online and Azure Active Directory data sources, however additional data sources will be made available in subsequent releases.

 

Can a custom Xtensions based data source with Data Source Variables?

Not yet, but this functionality should be available soon.

 

Can I use my Data Source Variables within my workflow?

While any values that are used in a control will be passed to the workflow as a start event variable, the Data Source Variable itself is only available within Forms at this time. If a workflow designer would like to access the same information, they can use a ‘Query’ action as this will return the same object/data as the Data Source Variable.

 

Additional Information

 
 

Related Links

 
 

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Read and Write permissions to Azure Active Directory is required for User Directory Lookup in NWC

Topic

Why Nintex is requesting to have Read and Write permission to Azure Active Directory for the User Directory Lookup below:
 
https://help.nintex.com/en-US/nwc/Content/Settings/UserDirectoryLookup.htm
 

Additional Information

User Directory Lookup leveraging on our Xtensions functionality for Azure Active Directory and Azure Active Directory Administration connector which requires Write permission.
For this functionality to work, we needed to use Azure Active Directory Administration connections because it provided access to Read the directory permissions.
 
The permissions were inherited because we are using this:
https://help.nintex.com/en-US/nwc/Content/Designer/Connectors/AzureADAdminConnector.htm
 
Connections created in the User Directory Lookup settings page will not be accessible to workflow designers, and thus any write operations using that connection will not be accessible to workflow designs.
 

Related Links

https://help.nintex.com/en-US/nwc/Content/Designer/Connectors/AzureADAdminConnector.htm
 

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Nintex Workflow Cloud save Form as PDF

Question

Can we save the Form in Nintex Workflow Cloud as PDF file?
 

Answer

No, there is no feature to Print to PDF in Nintex Worklfow Cloud. 
 

Additional Information

If the requirement is to translate the form data submitted into PDF, then a possible workaround is to use the “Generate Document” action.
 

Related Links

Generate Document Help File
 

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Nintex Workflow Cloud – Breach Notification

Question

In the event of a confirmed security breach, what is Nintex responsible for?
 

Answer

For security incidents that require legal notification of a data breach, Nintex will provide communications to Customers within 72 hours of identification.
 

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Change the domain name for Nintex Workflow Cloud

Question

Can we change the domain name for the Nintex Workflow Cloud environment and what is the process? 
 

Answer

No, the domain name cannot be changed. A new Nintex Workflow Cloud environment needs to be registered in order to have a new domain name. 
 

Additional Information

Currently one tenant is bound to one email domain, however an email domain can have many tenants. 
 

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