Service Delivery Articles

Microsoft AI Builder is a Power Platform capability that provides AI models that are designed to optimize your business processes by learning insights from your data. Companies receive thousands of quotes requests which are manually processed. Thanks to Microsoft AI...

In this post we will learn how to easily and quickly build a solution to automate the validation and data extraction of COVID-19 vaccination cards using AI Builder and Power Automate.

Power Automate for desktop comes with new additions in January 2022 release, including performance improvements during flow authoring and the restructure of Excel instance functionality to support multiple macros.

In this blog, I highlight new features for custom connectors – including the support of environment variables in custom connectors. These features provide a better experience to enable a seamless ALM (application lifecycle management) for custom connectors.

Microsoft Power Automate is pleased to release the Business Leaders’ Guide to Robotic Process Automation (RPA) Migration whitepaper. Read this guide to help you evaluate your existing RPA landscape and develop a migration strategy that works.

Companies need an easy way to aggregate customer feedback that nowadays can come from multiple channels (like email, support incidents, forums, or Twitter for instance). This is part three of a 3-part weekly series on some common ways to get using AI Builder.

We are excited to end 2021 by releasing a total of twenty-seven new and updated connectors, developed by their API owners, with eleven being new connectors and sixteen updates. Read this post to learn more about these services and their capabilities.

This is the part two of a 3-part weekly series on some common ways to get started with AI Builder. One of the most taxing manual processes in an organization is processing forms and invoices, luckily this is a strength of AI Builder.

This whitepaper outlines key considerations for planning, deploying, and managing an Automation Center of Excellence (CoE) for hyperautomation scenarios in Power Automate.