Service Delivery Articles

Work and automate simultaneously with picture-in-picture in Power Automate

Traditionally, attended automation takes over users’ mouse, keyboard, and screen, halting their current activity. Picture-in-Picture in Power Automate for desktop lets you run attended desktop flows within a virtual window that mirrors your desktop. It allows...

Elevating Efficiency: How Microsoft Customer Experience & Success streamlines operations with process mining in Power Automate

In an earlier blog, we showed you how the Microsoft Customer and Partner Solutions (MCAPS) organization is optimizing internal processes using Copilot for automation and process mining in Microsoft Power Automate. In this blog, we explore how another Microsoft...

May 2024 update of Power Automate for desktop

Power Automate for desktop comes a new addition in 2024 May’s release, the introduction of Microsoft Dataverse connector actions!

Generative AI Prompts to automate content processing

AI Builder releases new GPT powered AI actions, giving citizen developers advanced tools to automate content processing with GPT-4.