When utilising a collaboration tool the key productivity rationale is to automate processes through the content stored...
SharePoint and the Workflow Conundrum
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Automation Articles
SharePoint and the emergence of the Data Scientist
As the use of content management systems evolve with users adding more, ahem, "content", the organizations accountable...
How to use Service Assurance in Office365
One of the challenges concerning those implementing Service Delivery with Office365, is building proof that Office365 complies with regulatory standards and legislation. Service Assurance in Office365 is a primary goal, and if it vital that you understand how...
Understanding Personal Data in Data Processing
Personal data (also referred to as PII – Personal Identifiable Information) identifies an individual. In that personal data, a name by itself is not enough to identify an individual, however, a name including the address would. For example, when you are called by an...
Microsoft SOC and ISO Audit Reports Available
One of the most useful documents in my view in planning implementations of Office365 is understanding data encryption and data backup and the standards applied. Microsoft have provided audit reports covering their cloud stack (Dynamics CRM, Office365, Yammer and...
Office 365 Answers – Check this out!
One of the biggest challenges in supporting Office365 is getting a real statement on issues that have been put by users and also those known by Microsoft. As part of the knowledge base on this site, I’ve provided direct from Microsoft a list of the most common...
Office 365 Monitoring using System Centre Operations Manager
One of the most compelling challenges for Office 365 is centralised monitoring. Those working in the SharePoint arena will know only too well importance of monitoring and reporting across the platforms they manage. This is not simply from a technical but also from...
Cyber Security – a Service Delivery Context
Cyber security is about data loss prevention, detection and response. Service delivery includes ensuring the protection and managing the integrity of content through its lifecycle. This is cross platform, and cross industry, so in relation to whether you are using...
Delivering a SharePoint ‘Data at Rest’ Encryption Service
Compliance Importance Service delivery includes the protection and the integrity of content created. Like security, compliance is cross platform, cross industry. It does not matter whether you are simply using SharePoint, or using multiple platforms to service content...
7 ways of identifying a Super-Duper SharePoint Support Person
Look through the job advertisements for any online job site or computer journal for an indicator of what most organizations seems to regard as a key attribute of SharePoint support staff. The need, desire, and hunt for technical knowledge seems to jump out at you from...
Value Management in SharePoint – Part 1 of 3
This article, split into three blogs, goes into detail on describing Managing Value for SharePoint, and the basis of the two key tools to Managing Value. To help you understand the concepts, I will be drawing on real life projects and showing how using the techniques...