Automation Articles

SharePoint and the Workflow Conundrum

When utilising a collaboration tool the key productivity rationale is to automate processes through the content stored within that collaboration tool. SharePoint has a number of platform flavours (on-premise, hybrid, online) and has integration points which is only...

SharePoint and the emergence of the Data Scientist

As the use of content management systems evolve with users adding more, ahem, "content", the organizations accountable for those content systems will need to ensure that they build in people resources who can manage that content, and particularly people who can find...

How to use Service Assurance in Office365

One of the challenges concerning those implementing Service Delivery with Office365, is building proof that Office365 complies with regulatory standards and legislation. Service Assurance in Office365 is a primary goal, and if it vital that you understand how...

Understanding Personal Data in Data Processing

Personal data (also referred to as PII – Personal Identifiable Information) identifies an individual. In that personal data, a name by itself is not enough to identify an individual, however, a name including the address would. For example, when you are called by an...
Office365 for Business Public Roadmap released

Office365 for Business Public Roadmap released

Microsoft has today released the Office 365 for business public roadmap. The Office 365 for business public roadmap provides customers with a way to learn more about upcoming change and updates before the change impacts their service. Go here to see the Office365 for...

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What makes a ‘Usable’ SharePoint Solution?

What makes a ‘Usable’ SharePoint Solution?

Any SharePoint solution has to be usable, by the users and by the support team who addresses those challenges posed by the users, and by those who delivered the solution to ensure that enhancements and modifications can be applied. The solution must be usable,...

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Port, Pies and SharePoint Support

Port, Pies and SharePoint Support

Providing a sustained and good SharePoint service means providing adequate SharePoint support - and that is not simply for 'work-days'. As Christmas looms, there needs to be ample preparation done to ensure that those charged with providing SharePoint support over the...

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Oh SharePoint, What Gets Supported?

Oh SharePoint, What Gets Supported?

Time for another support article, and I'll concentrate in this area for the next month or so since it is a key aspect of SharePoint Service Delivery, and crucial to sustaining SharePoint User Adoption. I put an article to the wonderful MS TechNet guys, and am so...

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