office365-2 Articles

Safely bring AI chat to all using Microsoft Copilot with commercial data protection, plus new video

  Starting your organization’s AI transformation may seem challenging when users want to use AI tools now and IT teams want to ensure data security. AI is spreading surprisingly quickly, with 75% of knowledge workers reporting that they use AI at work.¹ But if...

Deployment of AI in Support: An interview with Jason Weum

  Ross Smith interviews Jason Weum on the deployment of artificial intelligence in support at Microsoft.    Ross Smith: Hey Jason,. as a leader in the deployment of AI in Customer Support, I’m interested in learning more about your background and how...

Microsoft at TechCon365 and PWRCON – Seattle, WA (June 3-7, 2024)

“The thing I enjoyed most about the event was being around like-minded individuals discussing things that I deal with daily.” – Previous TechCon365 attendee   Join Microsoft, MVPs and the best community in tech for TechCon365 & PWRCON Seattle 2024 | June 3-7,...

Tell us your thoughts at the Microsoft 365 Community Conference and earn a $20 gift card

Are you attending the Microsoft 365 Community Conference this year (Orlando, FL | April 30 - May 2, 2024)? Do you want to help shape the direction of some of Microsoft’s most important products by providing your feedback? If you answered yes to both questions, then...