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What is Microsoft Office System Service Delivery?

This quick article is going to explain the basis of Microsoft Office Systems Service Delivery (centered a little on SharePoint, ahem) and why it is so important to have in your organization. Also, check out my book (on this link) which covers a lot more on this topic....

Web Analytics is a Revolution – Deciding the tool and management process

Implementation

Introduction. Web analytics, is of course about, at its heart, about user journeys. Web Analytics is a subject of complete interpretation, and reminds me of the very famous quote by Mark Twain. To explain, Mark Twain popularized the saying in "Chapters from My...

7 ways of identifying a Super-Duper SharePoint Support Person

Automation

Look through the job advertisements for any online job site or computer journal for an indicator of what most organizations seems to regard as a key attribute of SharePoint support staff. The need, desire, and hunt for technical knowledge seems to jump out at you from...

Value Management in SharePoint – Part 1 of 3

Automation, Implementation

This article, split into three blogs, goes into detail on describing Managing Value for SharePoint, and the basis of the two key tools to Managing Value. To help you understand the concepts, I will be drawing on real life projects and showing how using the techniques...

Creating a Repeatable SharePoint Solution Delivery Process

Automation

This is the second part of the article concerning the delivery of SharePoint solutions. I will start by recapping on why I have produced these set of free articles, which will combine into an e-Book soon, check out this article. In essence, a successful solution...

Support and Recovery Assistant for Office365 available

Microsoft 365

Microsoft has released a tool, called SARA, that can help diagnose issues with Office 365. Currently, its configured to help setting up Outlook with Office365. SARA is the Support and Recovery Assistant for Office365, and can help diagnose issues from you entering the...

Software Development Practice Journal – Call for Articles

HomePage

Are you into technology? Really? Software Design? Coding? Systems Analysis? Would you like a chance for your ideas to be heard? Want to join the worlds only Institute dedicated to those who design, build, test, implement and analyse software solutions? Then you should...

SharePoint 2016 resource and IT Preview download available

Automation

Oooo... Things are gaining ground in the SharePoint 2016 arena. A fantastic set of links to resources, concerning planning, setup, operations, upgrading and lot more is available on the TechNet site....

Office 365 gets Sway!

Microsoft 365

Microsft today released a new feature for Office 365. Eligible organizations will soon have access to Sway for Office 365. Sway is an intelligent storytelling app for business that helps create content using a web-based canvas. This could prove extremely useful for...

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Setting Edit Rights in a SharePoint Site – Approach with Caution!

There are risks of granting Edit rights broadly. This article underscores the importance of assigning Edit rights selectively and implementing controls such as versioning and approval workflows to safeguard critical documents.

Forms and Process Design Importance

Form and Process (workflow) are very popular provisions for Teams and SharePoint productivity. And it really doesn't matter which tools use to build these; great ones are Nintex Forms and Microsoft Forms. Both are modern, state of the art enterprise products which are...

SharePoint Requirements Analysis Guide

SharePoint User Requirements Analysis is vital; the corner stone in developing, deploying and providing a properly managed SharePoint environment. Because User Requirements is a very important area, you must have on board the relevant people resources that are...

Content Management Systems – Principles and Concepts of Information Assurance

A major challenge in businesses is a misconception, that data is 100% secure concerning any part of its data processing within that business. This data processing concerns the content management lifecycle; from creation, to storage, to distribution, to workflow and...

Workflow Service Delivery Options

This article takes a service delivery examination concerning workflow provisions around SharePoint, Office365, Windows Azure to help you understand the implications there are for organisations needing to improve business process automation, collaboration and...

SharePoint Service Level Agreement Guide

Support service development for SharePoint is crucial to ensure sustained SharePoint Governance and User Adoption. I had the situation where in building a SharePoint support service that a customer needed the provision of support to be handled differently for a newly...

SharePoint and the Internet of Things

Bold statement time. The Internet is a collection of machines - and there is more data generated by machines than humans. IOT (Internet Of Things) is connected devices providing data which will simplify, enhance, and enrich our lives. Already connected devices are...

SharePoint Governance Guide

Not a hardware, software, or people resource solution. It is an organizational strategy and methodology for documenting and implementing business rules and controls related to your client’s data. It brings cross-functional teams together to identify data issues...

SharePoint Delivery Planning Guide

As part of my book, SharePoint 2013 User Adoption Planning and Governance, below is a SharePoint Delivery Detail Plan. This plan encompasses the tasks required to deliver a SharePoint solution from Envision through to User Adoption.

SharePoint Archive Planning Guide

History has a way of repeating itself. Thankfully, when we learn from the mistakes of the past, we are able to address new challenges more quickly and in smarter ways. In the early 1990s, email emerged as a collaboration mechanism, speeding up communications between...