Service Delivery Articles

Boost productivity: Automate emails, documents, and images with Microsoft AI Builder

In today’s business environment, streamlined workflows and reduced manual tasks are essential. Microsoft AI Builder brings the power of advanced automation to routine processes like email handling, document processing, and image management, helping businesses run...

The next frontier in enterprise intelligent automations with Microsoft Power Automate

The latest AI experiences in Power Automate are redefining the boundaries of what is possible in enterprise automation—transforming how we optimize and manage business processes to achieve more. Developers can now create advanced automation faster, business...

Work and automate simultaneously with picture-in-picture in Power Automate

Traditionally, attended automation takes over users’ mouse, keyboard, and screen, halting their current activity. Picture-in-Picture in Power Automate for desktop lets you run attended desktop flows within a virtual window that mirrors your desktop. It allows...

Elevating Efficiency: How Microsoft Customer Experience & Success streamlines operations with process mining in Power Automate

In an earlier blog, we showed you how the Microsoft Customer and Partner Solutions (MCAPS) organization is optimizing internal processes using Copilot for automation and process mining in Microsoft Power Automate. In this blog, we explore how another Microsoft...