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Enable Office Diagnostic Data to unlock the power of Microsoft 365 Apps health.

In the Microsoft 365 Apps admin center you can monitor your Microsoft 365 Apps health as well as leverage update validation during your monthly patching rollout. Both of these powerful tools are available in the Apps Admin Center. The prerequisite for seeing this data...

Microsoft 365 data residency offerings now available in Spain

office365-2, project-management

We are excited to announce that Microsoft 365 and its associated data residency offerings – Advanced Data Residency (ADR) and Multi-Geo capabilities – are now available for commercial customers in our new cloud region in Madrid, Spain. With the availability of...

May 2024 update of Power Automate for desktop

Service Delivery, software

Power Automate for desktop comes a new addition in 2024 May’s release, the introduction of Microsoft Dataverse connector actions!

Introducing SharePoint Video Pages

Microsoft 365

We are excited to share that we are releasing video page templates in SharePoint Pages and News. With this feature, we're enabling authors to create video centric page content. These templates are available in both SharePoint and Stream, making it easy to...

Generative AI Prompts to automate content processing

Service Delivery, software

AI Builder releases new GPT powered AI actions, giving citizen developers advanced tools to automate content processing with GPT-4.

Safely bring AI chat to all using Microsoft Copilot with commercial data protection, plus new video

office365-2, project-management

Starting your organization’s AI transformation may seem challenging when users want to use AI tools now and IT teams want to ensure data security. AI is spreading surprisingly quickly, with 75% of knowledge workers reporting that they use AI at work.¹ But if...

Deployment of AI in Support: An interview with Jason Weum

office365-2, project-management

Ross Smith interviews Jason Weum on the deployment of artificial intelligence in support at Microsoft. Ross Smith: Hey Jason,. as a leader in the deployment of AI in Customer Support, I’m interested in learning more about your background and how...

Microsoft Build 2024: Create custom copilots from SharePoint

Microsoft 365

Welcome to Microsoft Build 2024! Whether you’ll be joining us live in Seattle or online, get a look at how Microsoft AI innovations can help you unlock opportunities and drive productivity. Microsoft SharePoint is the platform trusted by countless organizations...

Revolutionize the way you work with automation and AI

Service Delivery, software

Continue reading to learn about new ways to automate, from outcome-based AI flows that simplify complex processes, to multi-modal AI recording that makes UI automation more natural, accessible, and resilient.

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Forms and Process Design Importance

Form and Process (workflow) are very popular provisions for Teams and SharePoint productivity. And it really doesn't matter which tools use to build these; great ones are Nintex Forms and Microsoft Forms. Both are modern, state of the art enterprise products which are...

SharePoint Requirements Analysis Guide

SharePoint User Requirements Analysis is vital; the corner stone in developing, deploying and providing a properly managed SharePoint environment. Because User Requirements is a very important area, you must have on board the relevant people resources that are...

Content Management Systems – Principles and Concepts of Information Assurance

A major challenge in businesses is a misconception, that data is 100% secure concerning any part of its data processing within that business. This data processing concerns the content management lifecycle; from creation, to storage, to distribution, to workflow and...

Workflow Service Delivery Options

This article takes a service delivery examination concerning workflow provisions around SharePoint, Office365, Windows Azure to help you understand the implications there are for organisations needing to improve business process automation, collaboration and...

SharePoint Service Level Agreement Guide

Support service development for SharePoint is crucial to ensure sustained SharePoint Governance and User Adoption. I had the situation where in building a SharePoint support service that a customer needed the provision of support to be handled differently for a newly...

SharePoint and the Internet of Things

Bold statement time. The Internet is a collection of machines - and there is more data generated by machines than humans. IOT (Internet Of Things) is connected devices providing data which will simplify, enhance, and enrich our lives. Already connected devices are...

SharePoint Governance Guide

Not a hardware, software, or people resource solution. It is an organizational strategy and methodology for documenting and implementing business rules and controls related to your client’s data. It brings cross-functional teams together to identify data issues...

SharePoint Delivery Planning Guide

As part of my book, SharePoint 2013 User Adoption Planning and Governance, below is a SharePoint Delivery Detail Plan. This plan encompasses the tasks required to deliver a SharePoint solution from Envision through to User Adoption.

SharePoint Archive Planning Guide

History has a way of repeating itself. Thankfully, when we learn from the mistakes of the past, we are able to address new challenges more quickly and in smarter ways. In the early 1990s, email emerged as a collaboration mechanism, speeding up communications between...

Services from 3rd Parties Guide

Time for a service delivery article, looking at working with external SharePoint agencies in a SharePoint environment in BAU… If you are operating and managing SharePoint environments for your clients, you may find that there is a business requirement for enhancements...