We are excited to share a new capability in Customer Lockbox that can provide more flexibility in who can approve Customer Lockbox requests. Read further to learn more.
First, what is Customer Lockbox?
Many customers, and in particular regulated customers, have compliance obligations that require access control capabilities to be implemented or for procedures to be in place before privileged access is provided to sensitive data.
Customer Lockbox is part of the access control system in Office 365. It extends the default access control workflow so customers can review and approve (or deny) requests for service provider access during service operations. With Customer Lockbox, organizations can demonstrate that there are procedures in place for explicit data access authorization, which may help customers meet certain regulatory or internal compliance obligations. Actions taken by Microsoft engineers in response to Customer Lockbox requests are logged and auditable.
You can view this short video for a closer look at how Customer Lockbox works:
What’s new in Customer Lockbox?
Until recently, approving or denying Customer Lockbox requests was reserved to the Global Administrator. Today, we are announcing the availability of a new custom administrator role: Customer Lockbox access approver. This new custom role and the members of this role are now allowed to configure, approve and deny Customer Lockbox requests.
This has been a key ask from customers who want to add, for example, non-IT roles such as a compliance officer, data protection officer or legal officer to approve privileged access to their Office 365 content by Microsoft personnel during support operations.
Here are a few examples of what the new capability looks like.
Graphic 1: Add users to Customer Lockbox access approver roleGraphic 2: User with Customer Lockbox access approver role approving requests
Get started today!
The Customer Lockbox access approver role is now generally available. Customers who have purchased Office 365 E5 or the Advanced Compliance SKU, and have Customer Lockbox provisioned should be able to use the new capability today.
You can find further documentation and resources below to help you get started!
Tell us what you think! If there are additional features that you would like to see in Customer Lockbox, we would love to hear from you on uservoice.
FAQ
Q: How do I turn on Customer Lockbox?
A: For licensed customers, the tenant administrator and Customer Lockbox access approver can enable and configure Customer Lockbox from the Admin Center. For detail on how to turn this on please go here.
Q: Which services are covered by Customer Lockbox?
A: Exchange Online, SharePoint Online and OneDrive for Business have complete coverage. Skype for Business coverage does not include Skype Meeting Broadcast recordings or Skype Meeting content uploads.
Q: Who is notified when there is a request to access my content?
A: The Global Administrators and the Customer Lockbox access approver roles are notified via email and can approve or deny Customer Lockbox request via Microsoft 365 Admin Center portal or PowerShell.
Q: Who can approve or reject these requests in my organization?
A: Customers control membership of the groups that can approve or reject Customer Lockbox requests.
Q: Can a regular user admins reset the password for members of Customer Lockbox access approver role?
A: Only global admins can reset the passwords of people assigned to this role as it’s considered a privileged role.
Q: Is there a limit on the members who can be part of this role?
A: No, there is no limit on the number of members who can be part of this role. However, since this is a privileged role, our recommendation is to limit the members of the group to a smaller manageable size.
Q: When a Customer Lockbox request is approved, how long are the permissions valid?
A: The maximum period for permissions granted following a Customer Lockbox approval is currently 4 hours. The Microsoft engineer may request a shorter period as well.
Q: How can I get a history of all Customer Lockbox requests?
A: All Customer Lockbox requests can be viewed directly from the Microsoft 365 Admin Center.
We are excited to share a new capability in Customer Lockbox that can provide more flexibility in who can approve Customer Lockbox requests. Read further to learn more.
First, what is Customer Lockbox?
Many customers, and in particular regulated customers, have compliance obligations that require access control capabilities to be implemented or for procedures to be in place before privileged access is provided to sensitive data.
Customer Lockbox is part of the access control system in Office 365. It extends the default access control workflow so customers can review and approve (or deny) requests for service provider access during service operations. With Customer Lockbox, organizations can demonstrate that there are procedures in place for explicit data access authorization, which may help customers meet certain regulatory or internal compliance obligations. Actions taken by Microsoft engineers in response to Customer Lockbox requests are logged and auditable.
You can view this short video for a closer look at how Customer Lockbox works:
What’s new in Customer Lockbox?
Until recently, approving or denying Customer Lockbox requests was reserved to the Global Administrator. Today, we are announcing the availability of a new custom administrator role: Customer Lockbox access approver. This new custom role and the members of this role are now allowed to configure, approve and deny Customer Lockbox requests.
This has been a key ask from customers who want to add, for example, non-IT roles such as a compliance officer, data protection officer or legal officer to approve privileged access to their Office 365 content by Microsoft personnel during support operations.
Here are a few examples of what the new capability looks like.
Graphic 1: Add users to Customer Lockbox access approver roleGraphic 2: User with Customer Lockbox access approver role approving requests
Get started today!
The Customer Lockbox access approver role is now generally available. Customers who have purchased Office 365 E5 or the Advanced Compliance SKU, and have Customer Lockbox provisioned should be able to use the new capability today.
You can find further documentation and resources below to help you get started!
Tell us what you think! If there are additional features that you would like to see in Customer Lockbox, we would love to hear from you on uservoice.
FAQ
Q: How do I turn on Customer Lockbox?
A: For licensed customers, the tenant administrator and Customer Lockbox access approver can enable and configure Customer Lockbox from the Admin Center. For detail on how to turn this on please go here.
Q: Which services are covered by Customer Lockbox?
A: Exchange Online, SharePoint Online and OneDrive for Business have complete coverage. Skype for Business coverage does not include Skype Meeting Broadcast recordings or Skype Meeting content uploads.
Q: Who is notified when there is a request to access my content?
A: The Global Administrators and the Customer Lockbox access approver roles are notified via email and can approve or deny Customer Lockbox request via Microsoft 365 Admin Center portal or PowerShell.
Q: Who can approve or reject these requests in my organization?
A: Customers control membership of the groups that can approve or reject Customer Lockbox requests.
Q: Can a regular user admins reset the password for members of Customer Lockbox access approver role?
A: Only global admins can reset the passwords of people assigned to this role as it’s considered a privileged role.
Q: Is there a limit on the members who can be part of this role?
A: No, there is no limit on the number of members who can be part of this role. However, since this is a privileged role, our recommendation is to limit the members of the group to a smaller manageable size.
Q: When a Customer Lockbox request is approved, how long are the permissions valid?
A: The maximum period for permissions granted following a Customer Lockbox approval is currently 4 hours. The Microsoft engineer may request a shorter period as well.
Q: How can I get a history of all Customer Lockbox requests?
A: All Customer Lockbox requests can be viewed directly from the Microsoft 365 Admin Center.
We are excited to share a new capability in Customer Lockbox that can provide more flexibility in who can approve Customer Lockbox requests. Read further to learn more.
First, what is Customer Lockbox?
Many customers, and in particular regulated customers, have compliance obligations that require access control capabilities to be implemented or for procedures to be in place before privileged access is provided to sensitive data.
Customer Lockbox is part of the access control system in Office 365. It extends the default access control workflow so customers can review and approve (or deny) requests for service provider access during service operations. With Customer Lockbox, organizations can demonstrate that there are procedures in place for explicit data access authorization, which may help customers meet certain regulatory or internal compliance obligations. Actions taken by Microsoft engineers in response to Customer Lockbox requests are logged and auditable.
You can view this short video for a closer look at how Customer Lockbox works:
What’s new in Customer Lockbox?
Until recently, approving or denying Customer Lockbox requests was reserved to the Global Administrator. Today, we are announcing the availability of a new custom administrator role: Customer Lockbox access approver. This new custom role and the members of this role are now allowed to configure, approve and deny Customer Lockbox requests.
This has been a key ask from customers who want to add, for example, non-IT roles such as a compliance officer, data protection officer or legal officer to approve privileged access to their Office 365 content by Microsoft personnel during support operations.
Here are a few examples of what the new capability looks like.
Graphic 1: Add users to Customer Lockbox access approver roleGraphic 2: User with Customer Lockbox access approver role approving requests
Get started today!
The Customer Lockbox access approver role is now generally available. Customers who have purchased Office 365 E5 or the Advanced Compliance SKU, and have Customer Lockbox provisioned should be able to use the new capability today.
You can find further documentation and resources below to help you get started!
Tell us what you think! If there are additional features that you would like to see in Customer Lockbox, we would love to hear from you on uservoice.
FAQ
Q: How do I turn on Customer Lockbox?
A: For licensed customers, the tenant administrator and Customer Lockbox access approver can enable and configure Customer Lockbox from the Admin Center. For detail on how to turn this on please go here.
Q: Which services are covered by Customer Lockbox?
A: Exchange Online, SharePoint Online and OneDrive for Business have complete coverage. Skype for Business coverage does not include Skype Meeting Broadcast recordings or Skype Meeting content uploads.
Q: Who is notified when there is a request to access my content?
A: The Global Administrators and the Customer Lockbox access approver roles are notified via email and can approve or deny Customer Lockbox request via Microsoft 365 Admin Center portal or PowerShell.
Q: Who can approve or reject these requests in my organization?
A: Customers control membership of the groups that can approve or reject Customer Lockbox requests.
Q: Can a regular user admins reset the password for members of Customer Lockbox access approver role?
A: Only global admins can reset the passwords of people assigned to this role as it’s considered a privileged role.
Q: Is there a limit on the members who can be part of this role?
A: No, there is no limit on the number of members who can be part of this role. However, since this is a privileged role, our recommendation is to limit the members of the group to a smaller manageable size.
Q: When a Customer Lockbox request is approved, how long are the permissions valid?
A: The maximum period for permissions granted following a Customer Lockbox approval is currently 4 hours. The Microsoft engineer may request a shorter period as well.
Q: How can I get a history of all Customer Lockbox requests?
A: All Customer Lockbox requests can be viewed directly from the Microsoft 365 Admin Center.
We are excited to share a new capability in Customer Lockbox that can provide more flexibility in who can approve Customer Lockbox requests. Read further to learn more.
First, what is Customer Lockbox?
Many customers, and in particular regulated customers, have compliance obligations that require access control capabilities to be implemented or for procedures to be in place before privileged access is provided to sensitive data.
Customer Lockbox is part of the access control system in Office 365. It extends the default access control workflow so customers can review and approve (or deny) requests for service provider access during service operations. With Customer Lockbox, organizations can demonstrate that there are procedures in place for explicit data access authorization, which may help customers meet certain regulatory or internal compliance obligations. Actions taken by Microsoft engineers in response to Customer Lockbox requests are logged and auditable.
You can view this short video for a closer look at how Customer Lockbox works:
What’s new in Customer Lockbox?
Until recently, approving or denying Customer Lockbox requests was reserved to the Global Administrator. Today, we are announcing the availability of a new custom administrator role: Customer Lockbox access approver. This new custom role and the members of this role are now allowed to configure, approve and deny Customer Lockbox requests.
This has been a key ask from customers who want to add, for example, non-IT roles such as a compliance officer, data protection officer or legal officer to approve privileged access to their Office 365 content by Microsoft personnel during support operations.
Here are a few examples of what the new capability looks like.
Graphic 1: Add users to Customer Lockbox access approver roleGraphic 2: User with Customer Lockbox access approver role approving requests
Get started today!
The Customer Lockbox access approver role is now generally available. Customers who have purchased Office 365 E5 or the Advanced Compliance SKU, and have Customer Lockbox provisioned should be able to use the new capability today.
You can find further documentation and resources below to help you get started!
Tell us what you think! If there are additional features that you would like to see in Customer Lockbox, we would love to hear from you on uservoice.
FAQ
Q: How do I turn on Customer Lockbox?
A: For licensed customers, the tenant administrator and Customer Lockbox access approver can enable and configure Customer Lockbox from the Admin Center. For detail on how to turn this on please go here.
Q: Which services are covered by Customer Lockbox?
A: Exchange Online, SharePoint Online and OneDrive for Business have complete coverage. Skype for Business coverage does not include Skype Meeting Broadcast recordings or Skype Meeting content uploads.
Q: Who is notified when there is a request to access my content?
A: The Global Administrators and the Customer Lockbox access approver roles are notified via email and can approve or deny Customer Lockbox request via Microsoft 365 Admin Center portal or PowerShell.
Q: Who can approve or reject these requests in my organization?
A: Customers control membership of the groups that can approve or reject Customer Lockbox requests.
Q: Can a regular user admins reset the password for members of Customer Lockbox access approver role?
A: Only global admins can reset the passwords of people assigned to this role as it’s considered a privileged role.
Q: Is there a limit on the members who can be part of this role?
A: No, there is no limit on the number of members who can be part of this role. However, since this is a privileged role, our recommendation is to limit the members of the group to a smaller manageable size.
Q: When a Customer Lockbox request is approved, how long are the permissions valid?
A: The maximum period for permissions granted following a Customer Lockbox approval is currently 4 hours. The Microsoft engineer may request a shorter period as well.
Q: How can I get a history of all Customer Lockbox requests?
A: All Customer Lockbox requests can be viewed directly from the Microsoft 365 Admin Center.
Over the last several months, we have made many advancements to Office 365 Advanced Threat Protection (ATP). Due to our impressive malware catch effectiveness, threat actors have altered attack methods to bypass security capabilities leading to an increase in phishing campaigns. To this end, we have enhanced our anti-phish capabilities. Recently we improved the admin experience in Office 365. Now we combine both the advancements in our anti-phish capabilities and admin experience, to deliver powerful new tools that further upgrade our ability to mitigate phishing campaigns.
Enhancements to the Office 365 ATP anti-phishing policy
Office 365 ATP customers will now benefit from a default anti-phishing policy providing visibility into the advanced anti-phishing features enabled for the organization. We’re excited to deliver this as customers often ask for a single view where they can fine-tune the anti-phishing protections applied across all users within the organization. Admins can also continue to create new or user existing custom anti-phishing policies configured for specific users, groups, or domains within the organization. The custom policies created will take precedence over the default policy for the scoped users.
Customer feedback also led us to increase coverage of our anti-impersonation rule to 60 users and we simplified the spoof protection configurations within the ATP anti-phishing policy.
Figure 1 – ATP anti-phishing default policy settingsFigure 2 – ATP anti-phishing impersonation settings
Empowering admins with anti-phishing insights
We recently added a set of in-depth insights to the Security & Compliance Center and now we are excited to announce a new set of anti-phishing insights. These insights provide real-time detections for spoofing, domain and user impersonation, capabilities to manage true and false positives, and include what-if scenarios for fine-tuning and improving protection from these features.
- Spoof Intelligence insights allow admins to review senders spoofing external domains, providing rich information about the sender and inline management of the spoof safe sender list. If spoof protection is not enabled, admins can review spoofed messages that would have been detected if protection was turned on (what-if analysis), turn on the protection, and manage the spoof safe sender list proactively.
- Domain and User Impersonation insights allow admins to review senders attempting to impersonate domains that you own, your custom protected domains, and protected users within your organization. You can also review impersonation messages that would have been detected if protection was turned on (what-if analysis), turn on impersonation protection, and proactively manage the safe domain and safe sender list before enforcing any action.
Figure 3 – Spoof Intelligence insight widget
Figure
Explorer, Real-time reports and Office 365 management API will now include phish and URL detections
Earlier this year, we released real-time reports for malware, phish and user-reported messages for Office 365 ATP customers. We are now excited to extend email phishing views in Real-time reports and Explorer experiences to include additional phishing detection details including the detection technology that resulted in the phish detection. These views are enriched with additional details on URLs. This includes URLs included in messages, filtering based on URL information, display of URL information in the graph/pivot, and Safe Links time-of-click data on allowed/blocked clicks from messages. Threat Intelligence customers will also get URL data in the ‘all email view’, enabling analysis on URLs for delivered mail, supporting security analysis for missed phish, data loss, and other security investigations. We have also enriched phish detection events in the Office 365 management API. The schema will now include email phish and URL click events. We believe these enhanced views are critical to powering security investigation and remediation scenarios across advanced phishing attack vectors.
Figure 5 – URL domain and URL clicks view
Figure 6 – Phish detection technology and URL click verdicts
Send Your Feedback
We hope you try these new features and provide feedback. Your feedback enables us to continue improving and adding features that continue making ATP the premiere advanced security service for Office 365. If you have not tried Office 365 Advanced Threat Protection, you should begin a free Office 365 E5 trial today and start securing your organization from today’s threat landscape.
Over the last several months, we have made many advancements to Office 365 Advanced Threat Protection (ATP). Due to our impressive malware catch effectiveness, threat actors have altered attack methods to bypass security capabilities leading to an increase in phishing campaigns. To this end, we have enhanced our anti-phish capabilities. Recently we improved the admin experience in Office 365. Now we combine both the advancements in our anti-phish capabilities and admin experience, to deliver powerful new tools that further upgrade our ability to mitigate phishing campaigns.
Enhancements to the Office 365 ATP anti-phishing policy
Office 365 ATP customers will now benefit from a default anti-phishing policy providing visibility into the advanced anti-phishing features enabled for the organization. We’re excited to deliver this as customers often ask for a single view where they can fine-tune the anti-phishing protections applied across all users within the organization. Admins can also continue to create new or user existing custom anti-phishing policies configured for specific users, groups, or domains within the organization. The custom policies created will take precedence over the default policy for the scoped users.
Customer feedback also led us to increase coverage of our anti-impersonation rule to 60 users and we simplified the spoof protection configurations within the ATP anti-phishing policy.
Figure 1 – ATP anti-phishing default policy settingsFigure 2 – ATP anti-phishing impersonation settings
Empowering admins with anti-phishing insights
We recently added a set of in-depth insights to the Security & Compliance Center and now we are excited to announce a new set of anti-phishing insights. These insights provide real-time detections for spoofing, domain and user impersonation, capabilities to manage true and false positives, and include what-if scenarios for fine-tuning and improving protection from these features.
- Spoof Intelligence insights allow admins to review senders spoofing external domains, providing rich information about the sender and inline management of the spoof safe sender list. If spoof protection is not enabled, admins can review spoofed messages that would have been detected if protection was turned on (what-if analysis), turn on the protection, and manage the spoof safe sender list proactively.
- Domain and User Impersonation insights allow admins to review senders attempting to impersonate domains that you own, your custom protected domains, and protected users within your organization. You can also review impersonation messages that would have been detected if protection was turned on (what-if analysis), turn on impersonation protection, and proactively manage the safe domain and safe sender list before enforcing any action.
Figure 3 – Spoof Intelligence insight widget
Figure
Explorer, Real-time reports and Office 365 management API will now include phish and URL detections
Earlier this year, we released real-time reports for malware, phish and user-reported messages for Office 365 ATP customers. We are now excited to extend email phishing views in Real-time reports and Explorer experiences to include additional phishing detection details including the detection technology that resulted in the phish detection. These views are enriched with additional details on URLs. This includes URLs included in messages, filtering based on URL information, display of URL information in the graph/pivot, and Safe Links time-of-click data on allowed/blocked clicks from messages. Threat Intelligence customers will also get URL data in the ‘all email view’, enabling analysis on URLs for delivered mail, supporting security analysis for missed phish, data loss, and other security investigations. We have also enriched phish detection events in the Office 365 management API. The schema will now include email phish and URL click events. We believe these enhanced views are critical to powering security investigation and remediation scenarios across advanced phishing attack vectors.
Figure 5 – URL domain and URL clicks view
Figure 6 – Phish detection technology and URL click verdicts
Send Your Feedback
We hope you try these new features and provide feedback. Your feedback enables us to continue improving and adding features that continue making ATP the premiere advanced security service for Office 365. If you have not tried Office 365 Advanced Threat Protection, you should begin a free Office 365 E5 trial today and start securing your organization from today’s threat landscape.
Over the last several months, we have made many advancements to Office 365 Advanced Threat Protection (ATP). Due to our impressive malware catch effectiveness, threat actors have altered attack methods to bypass security capabilities leading to an increase in phishing campaigns. To this end, we have enhanced our anti-phish capabilities. Recently we improved the admin experience in Office 365. Now we combine both the advancements in our anti-phish capabilities and admin experience, to deliver powerful new tools that further upgrade our ability to mitigate phishing campaigns.
Enhancements to the Office 365 ATP anti-phishing policy
Office 365 ATP customers will now benefit from a default anti-phishing policy providing visibility into the advanced anti-phishing features enabled for the organization. We’re excited to deliver this as customers often ask for a single view where they can fine-tune the anti-phishing protections applied across all users within the organization. Admins can also continue to create new or user existing custom anti-phishing policies configured for specific users, groups, or domains within the organization. The custom policies created will take precedence over the default policy for the scoped users.
Customer feedback also led us to increase coverage of our anti-impersonation rule to 60 users and we simplified the spoof protection configurations within the ATP anti-phishing policy.
Figure 1 – ATP anti-phishing default policy settingsFigure 2 – ATP anti-phishing impersonation settings
Empowering admins with anti-phishing insights
We recently added a set of in-depth insights to the Security & Compliance Center and now we are excited to announce a new set of anti-phishing insights. These insights provide real-time detections for spoofing, domain and user impersonation, capabilities to manage true and false positives, and include what-if scenarios for fine-tuning and improving protection from these features.
- Spoof Intelligence insights allow admins to review senders spoofing external domains, providing rich information about the sender and inline management of the spoof safe sender list. If spoof protection is not enabled, admins can review spoofed messages that would have been detected if protection was turned on (what-if analysis), turn on the protection, and manage the spoof safe sender list proactively.
- Domain and User Impersonation insights allow admins to review senders attempting to impersonate domains that you own, your custom protected domains, and protected users within your organization. You can also review impersonation messages that would have been detected if protection was turned on (what-if analysis), turn on impersonation protection, and proactively manage the safe domain and safe sender list before enforcing any action.
Figure 3 – Spoof Intelligence insight widget
Figure
Explorer, Real-time reports and Office 365 management API will now include phish and URL detections
Earlier this year, we released real-time reports for malware, phish and user-reported messages for Office 365 ATP customers. We are now excited to extend email phishing views in Real-time reports and Explorer experiences to include additional phishing detection details including the detection technology that resulted in the phish detection. These views are enriched with additional details on URLs. This includes URLs included in messages, filtering based on URL information, display of URL information in the graph/pivot, and Safe Links time-of-click data on allowed/blocked clicks from messages. Threat Intelligence customers will also get URL data in the ‘all email view’, enabling analysis on URLs for delivered mail, supporting security analysis for missed phish, data loss, and other security investigations. We have also enriched phish detection events in the Office 365 management API. The schema will now include email phish and URL click events. We believe these enhanced views are critical to powering security investigation and remediation scenarios across advanced phishing attack vectors.
Figure 5 – URL domain and URL clicks view
Figure 6 – Phish detection technology and URL click verdicts
Send Your Feedback
We hope you try these new features and provide feedback. Your feedback enables us to continue improving and adding features that continue making ATP the premiere advanced security service for Office 365. If you have not tried Office 365 Advanced Threat Protection, you should begin a free Office 365 E5 trial today and start securing your organization from today’s threat landscape.
Over the last several months, we have made many advancements to Office 365 Advanced Threat Protection (ATP). Due to our impressive malware catch effectiveness, threat actors have altered attack methods to bypass security capabilities leading to an increase in phishing campaigns. To this end, we have enhanced our anti-phish capabilities. Recently we improved the admin experience in Office 365. Now we combine both the advancements in our anti-phish capabilities and admin experience, to deliver powerful new tools that further upgrade our ability to mitigate phishing campaigns.
Enhancements to the Office 365 ATP anti-phishing policy
Office 365 ATP customers will now benefit from a default anti-phishing policy providing visibility into the advanced anti-phishing features enabled for the organization. We’re excited to deliver this as customers often ask for a single view where they can fine-tune the anti-phishing protections applied across all users within the organization. Admins can also continue to create new or user existing custom anti-phishing policies configured for specific users, groups, or domains within the organization. The custom policies created will take precedence over the default policy for the scoped users.
Customer feedback also led us to increase coverage of our anti-impersonation rule to 60 users and we simplified the spoof protection configurations within the ATP anti-phishing policy.
Figure 1 – ATP anti-phishing default policy settingsFigure 2 – ATP anti-phishing impersonation settings
Empowering admins with anti-phishing insights
We recently added a set of in-depth insights to the Security & Compliance Center and now we are excited to announce a new set of anti-phishing insights. These insights provide real-time detections for spoofing, domain and user impersonation, capabilities to manage true and false positives, and include what-if scenarios for fine-tuning and improving protection from these features.
- Spoof Intelligence insights allow admins to review senders spoofing external domains, providing rich information about the sender and inline management of the spoof safe sender list. If spoof protection is not enabled, admins can review spoofed messages that would have been detected if protection was turned on (what-if analysis), turn on the protection, and manage the spoof safe sender list proactively.
- Domain and User Impersonation insights allow admins to review senders attempting to impersonate domains that you own, your custom protected domains, and protected users within your organization. You can also review impersonation messages that would have been detected if protection was turned on (what-if analysis), turn on impersonation protection, and proactively manage the safe domain and safe sender list before enforcing any action.
Figure 3 – Spoof Intelligence insight widget
Figure
Explorer, Real-time reports and Office 365 management API will now include phish and URL detections
Earlier this year, we released real-time reports for malware, phish and user-reported messages for Office 365 ATP customers. We are now excited to extend email phishing views in Real-time reports and Explorer experiences to include additional phishing detection details including the detection technology that resulted in the phish detection. These views are enriched with additional details on URLs. This includes URLs included in messages, filtering based on URL information, display of URL information in the graph/pivot, and Safe Links time-of-click data on allowed/blocked clicks from messages. Threat Intelligence customers will also get URL data in the ‘all email view’, enabling analysis on URLs for delivered mail, supporting security analysis for missed phish, data loss, and other security investigations. We have also enriched phish detection events in the Office 365 management API. The schema will now include email phish and URL click events. We believe these enhanced views are critical to powering security investigation and remediation scenarios across advanced phishing attack vectors.
Figure 5 – URL domain and URL clicks view
Figure 6 – Phish detection technology and URL click verdicts
Send Your Feedback
We hope you try these new features and provide feedback. Your feedback enables us to continue improving and adding features that continue making ATP the premiere advanced security service for Office 365. If you have not tried Office 365 Advanced Threat Protection, you should begin a free Office 365 E5 trial today and start securing your organization from today’s threat landscape.
Cybersecurity remains a critical management issue in the era of digital transforming. In April, Brad Smith, President and Chief Legal Officer of Microsoft, published a blog post to discuss a Cybersecurity Tech Accord, and to reinforce the importance of supporting an open, free, and secure Internet. As Brad mentions in his post, one of the core principles of the proposed Tech Accord is to empower users, customers, and developers to strengthen cybersecurity protection.
As part of our work on this principle, we are continuing to build and enhance the Assessments available in Compliance Manager to help organizations implement and verify security controls for their Microsoft cloud tenant.
New available Assessments in Compliance Manager
With the July release of Compliance Manager, we are announcing the availability of new and updated Assessments for Office 365 and Azure:
- National Institute of Standards and Technology’s Cybersecurity Framework (NIST CSF) for Office 365: NIST CSF is a set of standards, best practices, and recommendations that can help organizations enhance their cybersecurity at the organizational level. Organizations can follow the customer actions provided in the NIST CSF Assessment to configure and assess their Office 365 environment.
- Cloud Security Alliance Cloud Controls Matrix (CSA CCM) for Office 365: CSA has defined the Cloud Control Matrix, which provides best practices to help ensure a more secure cloud computing environment. Potential cloud customers can use this Assessment to make informed decisions when transitioning their IT operations to the cloud. Office 365 customers can leverage the recommended customer actions to strengthen their cloud security controls.
- UK National Health Service (NHS) for Azure: NHS in England provided a single standard that governs the collection, storage, and processing of patient data. Organizations can evaluate Microsoft’s internal controls and see how they adhere to the requirements and review their responsibilities for controls.
- Health Insurance Portability and Accountability Act (HIPAA)/ Health Information Technology for Economic and Clinical Health (HITECH) Act for Office 365: We also added HITECH controls into the HIPAA Assessment.
You can create these new Assessments in Compliance Manager today. To learn about how to add new Assessments, please see the support documentation.
Since we released Compliance Manager in February, many companies have begun using it as part of their overall compliance process. We’d like to share one such story with you. Watch this video and see how the biggest stadium in France uses Compliance Manager to protect confidential data with Microsoft 365:
If you are not familiar with Compliance Manager, you can download this white paper to learn more. We will continue to add Assessments for Microsoft Cloud services, so keep watching the Security, Privacy, and Compliance blog.
Cybersecurity remains a critical management issue in the era of digital transforming. In April, Brad Smith, President and Chief Legal Officer of Microsoft, published a blog post to discuss a Cybersecurity Tech Accord, and to reinforce the importance of supporting an open, free, and secure Internet. As Brad mentions in his post, one of the core principles of the proposed Tech Accord is to empower users, customers, and developers to strengthen cybersecurity protection.
As part of our work on this principle, we are continuing to build and enhance the Assessments available in Compliance Manager to help organizations implement and verify security controls for their Microsoft cloud tenant.
New available Assessments in Compliance Manager
With the July release of Compliance Manager, we are announcing the availability of new and updated Assessments for Office 365 and Azure:
- National Institute of Standards and Technology’s Cybersecurity Framework (NIST CSF) for Office 365: NIST CSF is a set of standards, best practices, and recommendations that can help organizations enhance their cybersecurity at the organizational level. Organizations can follow the customer actions provided in the NIST CSF Assessment to configure and assess their Office 365 environment.
- Cloud Security Alliance Cloud Controls Matrix (CSA CCM) for Office 365: CSA has defined the Cloud Control Matrix, which provides best practices to help ensure a more secure cloud computing environment. Potential cloud customers can use this Assessment to make informed decisions when transitioning their IT operations to the cloud. Office 365 customers can leverage the recommended customer actions to strengthen their cloud security controls.
- UK National Health Service (NHS) for Azure: NHS in England provided a single standard that governs the collection, storage, and processing of patient data. Organizations can evaluate Microsoft’s internal controls and see how they adhere to the requirements and review their responsibilities for controls.
- Health Insurance Portability and Accountability Act (HIPAA)/ Health Information Technology for Economic and Clinical Health (HITECH) Act for Office 365: We also added HITECH controls into the HIPAA Assessment.
You can create these new Assessments in Compliance Manager today. To learn about how to add new Assessments, please see the support documentation.
Since we released Compliance Manager in February, many companies have begun using it as part of their overall compliance process. We’d like to share one such story with you. Watch this video and see how the biggest stadium in France uses Compliance Manager to protect confidential data with Microsoft 365:
If you are not familiar with Compliance Manager, you can download this white paper to learn more. We will continue to add Assessments for Microsoft Cloud services, so keep watching the Security, Privacy, and Compliance blog.
Cybersecurity remains a critical management issue in the era of digital transforming. In April, Brad Smith, President and Chief Legal Officer of Microsoft, published a blog post to discuss a Cybersecurity Tech Accord, and to reinforce the importance of supporting an open, free, and secure Internet. As Brad mentions in his post, one of the core principles of the proposed Tech Accord is to empower users, customers, and developers to strengthen cybersecurity protection.
As part of our work on this principle, we are continuing to build and enhance the Assessments available in Compliance Manager to help organizations implement and verify security controls for their Microsoft cloud tenant.
New available Assessments in Compliance Manager
With the July release of Compliance Manager, we are announcing the availability of new and updated Assessments for Office 365 and Azure:
- National Institute of Standards and Technology’s Cybersecurity Framework (NIST CSF) for Office 365: NIST CSF is a set of standards, best practices, and recommendations that can help organizations enhance their cybersecurity at the organizational level. Organizations can follow the customer actions provided in the NIST CSF Assessment to configure and assess their Office 365 environment.
- Cloud Security Alliance Cloud Controls Matrix (CSA CCM) for Office 365: CSA has defined the Cloud Control Matrix, which provides best practices to help ensure a more secure cloud computing environment. Potential cloud customers can use this Assessment to make informed decisions when transitioning their IT operations to the cloud. Office 365 customers can leverage the recommended customer actions to strengthen their cloud security controls.
- UK National Health Service (NHS) for Azure: NHS in England provided a single standard that governs the collection, storage, and processing of patient data. Organizations can evaluate Microsoft’s internal controls and see how they adhere to the requirements and review their responsibilities for controls.
- Health Insurance Portability and Accountability Act (HIPAA)/ Health Information Technology for Economic and Clinical Health (HITECH) Act for Office 365: We also added HITECH controls into the HIPAA Assessment.
You can create these new Assessments in Compliance Manager today. To learn about how to add new Assessments, please see the support documentation.
Since we released Compliance Manager in February, many companies have begun using it as part of their overall compliance process. We’d like to share one such story with you. Watch this video and see how the biggest stadium in France uses Compliance Manager to protect confidential data with Microsoft 365:
If you are not familiar with Compliance Manager, you can download this white paper to learn more. We will continue to add Assessments for Microsoft Cloud services, so keep watching the Security, Privacy, and Compliance blog.
Cybersecurity remains a critical management issue in the era of digital transforming. In April, Brad Smith, President and Chief Legal Officer of Microsoft, published a blog post to discuss a Cybersecurity Tech Accord, and to reinforce the importance of supporting an open, free, and secure Internet. As Brad mentions in his post, one of the core principles of the proposed Tech Accord is to empower users, customers, and developers to strengthen cybersecurity protection.
As part of our work on this principle, we are continuing to build and enhance the Assessments available in Compliance Manager to help organizations implement and verify security controls for their Microsoft cloud tenant.
New available Assessments in Compliance Manager
With the July release of Compliance Manager, we are announcing the availability of new and updated Assessments for Office 365 and Azure:
- National Institute of Standards and Technology’s Cybersecurity Framework (NIST CSF) for Office 365: NIST CSF is a set of standards, best practices, and recommendations that can help organizations enhance their cybersecurity at the organizational level. Organizations can follow the customer actions provided in the NIST CSF Assessment to configure and assess their Office 365 environment.
- Cloud Security Alliance Cloud Controls Matrix (CSA CCM) for Office 365: CSA has defined the Cloud Control Matrix, which provides best practices to help ensure a more secure cloud computing environment. Potential cloud customers can use this Assessment to make informed decisions when transitioning their IT operations to the cloud. Office 365 customers can leverage the recommended customer actions to strengthen their cloud security controls.
- UK National Health Service (NHS) for Azure: NHS in England provided a single standard that governs the collection, storage, and processing of patient data. Organizations can evaluate Microsoft’s internal controls and see how they adhere to the requirements and review their responsibilities for controls.
- Health Insurance Portability and Accountability Act (HIPAA)/ Health Information Technology for Economic and Clinical Health (HITECH) Act for Office 365: We also added HITECH controls into the HIPAA Assessment.
You can create these new Assessments in Compliance Manager today. To learn about how to add new Assessments, please see the support documentation.
Since we released Compliance Manager in February, many companies have begun using it as part of their overall compliance process. We’d like to share one such story with you. Watch this video and see how the biggest stadium in France uses Compliance Manager to protect confidential data with Microsoft 365:
If you are not familiar with Compliance Manager, you can download this white paper to learn more. We will continue to add Assessments for Microsoft Cloud services, so keep watching the Security, Privacy, and Compliance blog.
After listening to customer feedback and suggestions, Exchange Online is making some key changes to the mailbox auditing feature for Office 365 commercial users.
- Mailbox audits will be stored for all user mailboxes within the commercial service by default.
- The default audit configuration will change and include more audit events.
Why is this change happening?
These enhancements and modifications are a part of Microsoft’s commitments to improve the security tooling available to our customers and to ensure that our customers have access to critical audit data to investigate security incidents in their environment when required.
Enabling mailbox auditing by default addresses a specific pain-point with mailbox audit administration today, as Exchange administrators must configure the AuditEnabled setting on each mailbox to be audited after it is provisioned. In support of Microsoft’s commitment to providing our customers with an easy-to-use set of security features, Customers will no longer be required to configure mailbox auditing on a per-mailbox basis, and instead will be able rely on a tenant-wide configuration to enable or disable mailbox audit event collection. Mailbox events will be stored on the all user mailboxes automatically without required action.
In addition, we plan to expand the default set of audit actions to include more of the currently available Owner and Delegate events. If your mailbox configurations rely on the default settings for AuditOwner, AuditDelegate and AuditAdmin actions, your mailboxes will begin to audit according to the updated defaults. If your Exchange administrator has in the past configured mailboxes with a different set of distinct events, those mailboxes will still follow the configuration that was elected and will not be overridden. We are frequently adding to the available mailbox audit actions, and as we continue to add audit capabilities, these audit actions will be added to the default as well. A recent example was the introduction of the audit action for the creation of new Inbox Rules and Calendar delegation settings. We believe that auditing these actions can help our customers trace activity on the mailboxes within their service to a more complete degree.
When will this happen, and what do I need to do?
Over the next several months, we will enable the default-auditing configuration on all tenants with a steady ramp-up with all commercial customers to be covered by the end of the calendar year. At that time, there is nothing you need to do for the service to begin storing your user’s audit events. And if you have already enabled mailbox auditing in Exchange on your user’s mailboxes and are doing so for all new mailboxes – great! Mailboxes that are configured to audit today will continue to do so.
If the Exchange mailbox audit feature is new to you, please take some time to familiarize yourself with the options for mailbox auditing and learn how to leverage these events for your security investigation scenarios. Mailboxes generating audit records can be found in the Security & Compliance Center’s Audit Log interface, or in the mailbox audit log through the Search-MailboxAuditLog cmdlet. Additionally, explore the options available to you for audit actions including the newly-available ones. If you do not intend on relying on the default configuration, consider adding the new audit actions to your configured set.
How can I opt-out of default mailbox auditing?
As we begin rolling out the default-on configuration to tenants worldwide, a tenant administrator has the capability to pre-emptively override and disable all mailbox audits within their tenancy with the Set-OrganizationConfig cmdlet. You may choose to proactively prevent your tenancy’s mailboxes from being audited as part of this feature introduction with this setting. If the tenant-wide AuditDisabled setting is true, all settings for mailbox audit will be overridden to ignore audits. We don’t recommend you use this – but is available should your business require it.
What actions are recordable with Mailbox Auditing?
Mailbox auditing for Owner actions includes high-value scenarios to investigating a business email compromise, such as:
- MailboxLogin events – these events are recorded with client access to user mailboxes including protocol access with POP and IMAP
- Mail actions to Create, Update (edit) a message in any folder, delete actions to include moving a message to the Deleted Items folder or permanently removing messages, and the Copy or Move of a message.
- Actions commonly used in attack scenarios: creation of a mailbox’s Inbox Rule, adding Delegates, or delegating Calendar access to another user.
These Owner events will be added to the service’s default mailbox configuration for auditing. Additional events auditable for the mailbox’s Delegation capabilities include further valuable scenarios that will also be added as default:
- Mails sent on behalf of an individual, in addition to the SendAs action that is currently default
- A Delegate’s action to delete messages in a user’s mailbox or move them around folders.
How do I….?
Make Modifications to the Audit Actions
If you choose not to rely on the default settings for audit actions, you may add or drop actions from your configuration with the Set-Mailbox cmdlet for individual mailboxes. Once you elect a set of audit events this way, your mailboxes will no longer automatically follow the default service configuration and will need to be updated via PowerShell when Exchange releases new auditable actions.
Disable Mailbox Auditing for All Mailboxes
When your organization begins auditing all mailboxes by default, you may disable all mailbox auditing with this command:
Set-OrganizationConfig -AuditDisabled $true
To re-enable all mailbox audits, run:
Set-OrganizationConfig -AuditDisabled $false
In the default setting, the -AuditDisabled value will be False.
Disable Mailbox Auditing on Some Mailboxes
When your tenancy begins auditing all mailboxes by default, the per-mailbox AuditEnabled setting will be overridden. However, you may still choose to disable audits for a subset of your users if there is a business need. You can elect this option by configuring audit bypass associations on the identities you intend to ignore with the Set-MailboxAuditBypassAssociation cmdlet.
Find more information:
After listening to customer feedback and suggestions, Exchange Online is making some key changes to the mailbox auditing feature for Office 365 commercial users.
- Mailbox audits will be stored for all user mailboxes within the commercial service by default.
- The default audit configuration will change and include more audit events.
Why is this change happening?
These enhancements and modifications are a part of Microsoft’s commitments to improve the security tooling available to our customers and to ensure that our customers have access to critical audit data to investigate security incidents in their environment when required.
Enabling mailbox auditing by default addresses a specific pain-point with mailbox audit administration today, as Exchange administrators must configure the AuditEnabled setting on each mailbox to be audited after it is provisioned. In support of Microsoft’s commitment to providing our customers with an easy-to-use set of security features, Customers will no longer be required to configure mailbox auditing on a per-mailbox basis, and instead will be able rely on a tenant-wide configuration to enable or disable mailbox audit event collection. Mailbox events will be stored on the all user mailboxes automatically without required action.
In addition, we plan to expand the default set of audit actions to include more of the currently available Owner and Delegate events. If your mailbox configurations rely on the default settings for AuditOwner, AuditDelegate and AuditAdmin actions, your mailboxes will begin to audit according to the updated defaults. If your Exchange administrator has in the past configured mailboxes with a different set of distinct events, those mailboxes will still follow the configuration that was elected and will not be overridden. We are frequently adding to the available mailbox audit actions, and as we continue to add audit capabilities, these audit actions will be added to the default as well. A recent example was the introduction of the audit action for the creation of new Inbox Rules and Calendar delegation settings. We believe that auditing these actions can help our customers trace activity on the mailboxes within their service to a more complete degree.
When will this happen, and what do I need to do?
Over the next several months, we will enable the default-auditing configuration on all tenants with a steady ramp-up with all commercial customers to be covered by the end of the calendar year. At that time, there is nothing you need to do for the service to begin storing your user’s audit events. And if you have already enabled mailbox auditing in Exchange on your user’s mailboxes and are doing so for all new mailboxes – great! Mailboxes that are configured to audit today will continue to do so.
If the Exchange mailbox audit feature is new to you, please take some time to familiarize yourself with the options for mailbox auditing and learn how to leverage these events for your security investigation scenarios. Mailboxes generating audit records can be found in the Security & Compliance Center’s Audit Log interface, or in the mailbox audit log through the Search-MailboxAuditLog cmdlet. Additionally, explore the options available to you for audit actions including the newly-available ones. If you do not intend on relying on the default configuration, consider adding the new audit actions to your configured set.
How can I opt-out of default mailbox auditing?
As we begin rolling out the default-on configuration to tenants worldwide, a tenant administrator has the capability to pre-emptively override and disable all mailbox audits within their tenancy with the Set-OrganizationConfig cmdlet. You may choose to proactively prevent your tenancy’s mailboxes from being audited as part of this feature introduction with this setting. If the tenant-wide AuditDisabled setting is true, all settings for mailbox audit will be overridden to ignore audits. We don’t recommend you use this – but is available should your business require it.
What actions are recordable with Mailbox Auditing?
Mailbox auditing for Owner actions includes high-value scenarios to investigating a business email compromise, such as:
- MailboxLogin events – these events are recorded with client access to user mailboxes including protocol access with POP and IMAP
- Mail actions to Create, Update (edit) a message in any folder, delete actions to include moving a message to the Deleted Items folder or permanently removing messages, and the Copy or Move of a message.
- Actions commonly used in attack scenarios: creation of a mailbox’s Inbox Rule, adding Delegates, or delegating Calendar access to another user.
These Owner events will be added to the service’s default mailbox configuration for auditing. Additional events auditable for the mailbox’s Delegation capabilities include further valuable scenarios that will also be added as default:
- Mails sent on behalf of an individual, in addition to the SendAs action that is currently default
- A Delegate’s action to delete messages in a user’s mailbox or move them around folders.
How do I….?
Make Modifications to the Audit Actions
If you choose not to rely on the default settings for audit actions, you may add or drop actions from your configuration with the Set-Mailbox cmdlet for individual mailboxes. Once you elect a set of audit events this way, your mailboxes will no longer automatically follow the default service configuration and will need to be updated via PowerShell when Exchange releases new auditable actions.
Disable Mailbox Auditing for All Mailboxes
When your organization begins auditing all mailboxes by default, you may disable all mailbox auditing with this command:
Set-OrganizationConfig -AuditDisabled $true
To re-enable all mailbox audits, run:
Set-OrganizationConfig -AuditDisabled $false
In the default setting, the -AuditDisabled value will be False.
Disable Mailbox Auditing on Some Mailboxes
When your tenancy begins auditing all mailboxes by default, the per-mailbox AuditEnabled setting will be overridden. However, you may still choose to disable audits for a subset of your users if there is a business need. You can elect this option by configuring audit bypass associations on the identities you intend to ignore with the Set-MailboxAuditBypassAssociation cmdlet.
Find more information:
After listening to customer feedback and suggestions, Exchange Online is making some key changes to the mailbox auditing feature for Office 365 commercial users.
- Mailbox audits will be stored for all user mailboxes within the commercial service by default.
- The default audit configuration will change and include more audit events.
Why is this change happening?
These enhancements and modifications are a part of Microsoft’s commitments to improve the security tooling available to our customers and to ensure that our customers have access to critical audit data to investigate security incidents in their environment when required.
Enabling mailbox auditing by default addresses a specific pain-point with mailbox audit administration today, as Exchange administrators must configure the AuditEnabled setting on each mailbox to be audited after it is provisioned. In support of Microsoft’s commitment to providing our customers with an easy-to-use set of security features, Customers will no longer be required to configure mailbox auditing on a per-mailbox basis, and instead will be able rely on a tenant-wide configuration to enable or disable mailbox audit event collection. Mailbox events will be stored on the all user mailboxes automatically without required action.
In addition, we plan to expand the default set of audit actions to include more of the currently available Owner and Delegate events. If your mailbox configurations rely on the default settings for AuditOwner, AuditDelegate and AuditAdmin actions, your mailboxes will begin to audit according to the updated defaults. If your Exchange administrator has in the past configured mailboxes with a different set of distinct events, those mailboxes will still follow the configuration that was elected and will not be overridden. We are frequently adding to the available mailbox audit actions, and as we continue to add audit capabilities, these audit actions will be added to the default as well. A recent example was the introduction of the audit action for the creation of new Inbox Rules and Calendar delegation settings. We believe that auditing these actions can help our customers trace activity on the mailboxes within their service to a more complete degree.
When will this happen, and what do I need to do?
Over the next several months, we will enable the default-auditing configuration on all tenants with a steady ramp-up with all commercial customers to be covered by the end of the calendar year. At that time, there is nothing you need to do for the service to begin storing your user’s audit events. And if you have already enabled mailbox auditing in Exchange on your user’s mailboxes and are doing so for all new mailboxes – great! Mailboxes that are configured to audit today will continue to do so.
If the Exchange mailbox audit feature is new to you, please take some time to familiarize yourself with the options for mailbox auditing and learn how to leverage these events for your security investigation scenarios. Mailboxes generating audit records can be found in the Security & Compliance Center’s Audit Log interface, or in the mailbox audit log through the Search-MailboxAuditLog cmdlet. Additionally, explore the options available to you for audit actions including the newly-available ones. If you do not intend on relying on the default configuration, consider adding the new audit actions to your configured set.
How can I opt-out of default mailbox auditing?
As we begin rolling out the default-on configuration to tenants worldwide, a tenant administrator has the capability to pre-emptively override and disable all mailbox audits within their tenancy with the Set-OrganizationConfig cmdlet. You may choose to proactively prevent your tenancy’s mailboxes from being audited as part of this feature introduction with this setting. If the tenant-wide AuditDisabled setting is true, all settings for mailbox audit will be overridden to ignore audits. We don’t recommend you use this – but is available should your business require it.
What actions are recordable with Mailbox Auditing?
Mailbox auditing for Owner actions includes high-value scenarios to investigating a business email compromise, such as:
- MailboxLogin events – these events are recorded with client access to user mailboxes including protocol access with POP and IMAP
- Mail actions to Create, Update (edit) a message in any folder, delete actions to include moving a message to the Deleted Items folder or permanently removing messages, and the Copy or Move of a message.
- Actions commonly used in attack scenarios: creation of a mailbox’s Inbox Rule, adding Delegates, or delegating Calendar access to another user.
These Owner events will be added to the service’s default mailbox configuration for auditing. Additional events auditable for the mailbox’s Delegation capabilities include further valuable scenarios that will also be added as default:
- Mails sent on behalf of an individual, in addition to the SendAs action that is currently default
- A Delegate’s action to delete messages in a user’s mailbox or move them around folders.
How do I….?
Make Modifications to the Audit Actions
If you choose not to rely on the default settings for audit actions, you may add or drop actions from your configuration with the Set-Mailbox cmdlet for individual mailboxes. Once you elect a set of audit events this way, your mailboxes will no longer automatically follow the default service configuration and will need to be updated via PowerShell when Exchange releases new auditable actions.
Disable Mailbox Auditing for All Mailboxes
When your organization begins auditing all mailboxes by default, you may disable all mailbox auditing with this command:
Set-OrganizationConfig -AuditDisabled $true
To re-enable all mailbox audits, run:
Set-OrganizationConfig -AuditDisabled $false
In the default setting, the -AuditDisabled value will be False.
Disable Mailbox Auditing on Some Mailboxes
When your tenancy begins auditing all mailboxes by default, the per-mailbox AuditEnabled setting will be overridden. However, you may still choose to disable audits for a subset of your users if there is a business need. You can elect this option by configuring audit bypass associations on the identities you intend to ignore with the Set-MailboxAuditBypassAssociation cmdlet.
Find more information:
After listening to customer feedback and suggestions, Exchange Online is making some key changes to the mailbox auditing feature for Office 365 commercial users.
- Mailbox audits will be stored for all user mailboxes within the commercial service by default.
- The default audit configuration will change and include more audit events.
Why is this change happening?
These enhancements and modifications are a part of Microsoft’s commitments to improve the security tooling available to our customers and to ensure that our customers have access to critical audit data to investigate security incidents in their environment when required.
Enabling mailbox auditing by default addresses a specific pain-point with mailbox audit administration today, as Exchange administrators must configure the AuditEnabled setting on each mailbox to be audited after it is provisioned. In support of Microsoft’s commitment to providing our customers with an easy-to-use set of security features, Customers will no longer be required to configure mailbox auditing on a per-mailbox basis, and instead will be able rely on a tenant-wide configuration to enable or disable mailbox audit event collection. Mailbox events will be stored on the all user mailboxes automatically without required action.
In addition, we plan to expand the default set of audit actions to include more of the currently available Owner and Delegate events. If your mailbox configurations rely on the default settings for AuditOwner, AuditDelegate and AuditAdmin actions, your mailboxes will begin to audit according to the updated defaults. If your Exchange administrator has in the past configured mailboxes with a different set of distinct events, those mailboxes will still follow the configuration that was elected and will not be overridden. We are frequently adding to the available mailbox audit actions, and as we continue to add audit capabilities, these audit actions will be added to the default as well. A recent example was the introduction of the audit action for the creation of new Inbox Rules and Calendar delegation settings. We believe that auditing these actions can help our customers trace activity on the mailboxes within their service to a more complete degree.
When will this happen, and what do I need to do?
Over the next several months, we will enable the default-auditing configuration on all tenants with a steady ramp-up with all commercial customers to be covered by the end of the calendar year. At that time, there is nothing you need to do for the service to begin storing your user’s audit events. And if you have already enabled mailbox auditing in Exchange on your user’s mailboxes and are doing so for all new mailboxes – great! Mailboxes that are configured to audit today will continue to do so.
If the Exchange mailbox audit feature is new to you, please take some time to familiarize yourself with the options for mailbox auditing and learn how to leverage these events for your security investigation scenarios. Mailboxes generating audit records can be found in the Security & Compliance Center’s Audit Log interface, or in the mailbox audit log through the Search-MailboxAuditLog cmdlet. Additionally, explore the options available to you for audit actions including the newly-available ones. If you do not intend on relying on the default configuration, consider adding the new audit actions to your configured set.
How can I opt-out of default mailbox auditing?
As we begin rolling out the default-on configuration to tenants worldwide, a tenant administrator has the capability to pre-emptively override and disable all mailbox audits within their tenancy with the Set-OrganizationConfig cmdlet. You may choose to proactively prevent your tenancy’s mailboxes from being audited as part of this feature introduction with this setting. If the tenant-wide AuditDisabled setting is true, all settings for mailbox audit will be overridden to ignore audits. We don’t recommend you use this – but is available should your business require it.
What actions are recordable with Mailbox Auditing?
Mailbox auditing for Owner actions includes high-value scenarios to investigating a business email compromise, such as:
- MailboxLogin events – these events are recorded with client access to user mailboxes including protocol access with POP and IMAP
- Mail actions to Create, Update (edit) a message in any folder, delete actions to include moving a message to the Deleted Items folder or permanently removing messages, and the Copy or Move of a message.
- Actions commonly used in attack scenarios: creation of a mailbox’s Inbox Rule, adding Delegates, or delegating Calendar access to another user.
These Owner events will be added to the service’s default mailbox configuration for auditing. Additional events auditable for the mailbox’s Delegation capabilities include further valuable scenarios that will also be added as default:
- Mails sent on behalf of an individual, in addition to the SendAs action that is currently default
- A Delegate’s action to delete messages in a user’s mailbox or move them around folders.
How do I….?
Make Modifications to the Audit Actions
If you choose not to rely on the default settings for audit actions, you may add or drop actions from your configuration with the Set-Mailbox cmdlet for individual mailboxes. Once you elect a set of audit events this way, your mailboxes will no longer automatically follow the default service configuration and will need to be updated via PowerShell when Exchange releases new auditable actions.
Disable Mailbox Auditing for All Mailboxes
When your organization begins auditing all mailboxes by default, you may disable all mailbox auditing with this command:
Set-OrganizationConfig -AuditDisabled $true
To re-enable all mailbox audits, run:
Set-OrganizationConfig -AuditDisabled $false
In the default setting, the -AuditDisabled value will be False.
Disable Mailbox Auditing on Some Mailboxes
When your tenancy begins auditing all mailboxes by default, the per-mailbox AuditEnabled setting will be overridden. However, you may still choose to disable audits for a subset of your users if there is a business need. You can elect this option by configuring audit bypass associations on the identities you intend to ignore with the Set-MailboxAuditBypassAssociation cmdlet.
Find more information:
Overview
MFA enablement completely changes an organization’s security posture. Even though MFA does not necessarily provide perfect security, it does make it significantly more challenging to breach accounts and perhaps enough to encourage the attacker to seek out an easier target instead. This statement is not a presumption; during the 2017 Black Hat conference, multi-factor authentication and encryption were the 2 biggest named obstacles surveyed from hackers. Organizations recognize the benefits of MFA but we’ve received feedback about usability challenges in Exchange administration scenarios. This post identifies the popular administration workflows and will reference tools to fulfill them in accounts with MFA enforced.
To help increase the security of administrator accounts, you should enable MFA for your administrative accounts. For instructions on how to turn on MFA for Office 365 accounts, see this article. The workflow for users to set up MFA on their accounts is laid out in this document.
Exchange Online Administration Tools
Depending on the organization, Exchange Online is administrated through several different interfaces. The Office 365 customer base is incredibly diverse with larger tenants relying on automation to service their users while less complex organizations administrate the service from the portals.
Automation
Automation of Exchange administration is exposed primarily through remote PowerShell cmdlets. Many administrators use standard Windows PowerShell to connect to a remote Exchange server but if the account has MFA enabled, you need to install a separate Exchange Online PowerShell module based on the instructions in this document.
Follow the instructions here to connect to Exchange Online PowerShell with MFA. You can run scripts from this client or interact directly with Exchange. Some organizations create custom interactive scripts which provides a more admin friendly and less error prone interface for common administrative tasks on the tenant.
Portals
Office 365 provides portals to administrate Exchange Online, such as the Admin center, Security & Compliance Center and Exchange admin center. When MFA is enabled, you will be prompted for an authentication code.
Other Administration Workflows
Scheduled Automation
One of the main reasons organizations need to periodically run scripts on their tenant is for compliance/reporting requirements to scan the states of various assets. Some organizations have established procedures for employees to run a set of scripts as a part of their weekly/monthly responsibilities.
Some admins set up scheduled PowerShell tasks to delegate the responsibility of running this script to a machine. Of course, since the objective is to run these scripts without human intervention, MFA is not possible and will need to be turned off on these accounts. In order to authenticate into the service, administrators will still need to submit their credentials. Credentials should never be stored in plaintext. Instead, use the commands below to encode your password. You can only decode the password on the same computer with the same user account.
$AdminCred = Get-Credential
$AdminCred.Password | ConvertFrom-SecureString | Out-File C:AdminCred.txt
To submit this password in your scripts use the commands below. Replace “AdminUsername” with your account username.
$password = Get-Content C:AdminCred.txt | ConvertTo-SecureString
$Credentials = New-Object -typename System.Management.Automation.PSCredential -ArgumentList "AdminUsername",$password
Connect-EXOPSSession -Credential $AdminCred
Import-PSSession $ExoSession
Since this does still register a risk if an adversary breaches your computer, you should take the following precautions on the machine with the scheduled task:
- Tightly control access to the machine and disable Remote Desktop Protocol (RDP)
- Limit the use of the account to only administrative activities (disable mail or use an alt account)
- Set strong passwords
- Enable unified audit log and mailbox auditing
- Periodically review the audit logs for this account for signs of compromise
- Confine admin activities to within your network perimeter
- Constrain cmdlets permissions as tightly as possible to the account through role management
Exchange Role Management
You can limit the permissions of administrative accounts using role groups to ensure that even if the account does get breached, the actions that the attacker can take are limited to the administration responsibilities of the account. Details on how to manage role assignments are in this article.
Long-running Scripts
When running long scripts from the standard Windows PowerShell client, administrators have faced session timeouts. Typically, the solution is to wrap the script with a loop that checks for session timeouts and recover by submitting saved credentials to re-establish the session. Now, how would you do this without human intervention for MFA accounts which require a second method of authentication?
Fortunately, the Exchange Online PowerShell Module takes care of session timeouts by re-establishing the session automatically. NOTE: it is important to use the UserPrincipalName parameter to connect so that the client can automatically re-establish the session for you.
Connect-EXOPSSession –UserPrincipalName joe@contoso.com
See below, the original PowerShell session has expired before I ran the Get-mailbox command. The client recognizes that the session has expired and automatically creates a new session without prompting for credentials.
General Secure Administration Recommendations
Beyond using MFA for Exchange administration, Microsoft recommends that you also take a broader look at your security. Below are some great solutions and ideas to help protect administrator accounts:
We hope this post has helped create a more secure and usability friendly administration story for you. Leave us a comment below with feedback!
Overview
MFA enablement completely changes an organization’s security posture. Even though MFA does not necessarily provide perfect security, it does make it significantly more challenging to breach accounts and perhaps enough to encourage the attacker to seek out an easier target instead. This statement is not a presumption; during the 2017 Black Hat conference, multi-factor authentication and encryption were the 2 biggest named obstacles surveyed from hackers. Organizations recognize the benefits of MFA but we’ve received feedback about usability challenges in Exchange administration scenarios. This post identifies the popular administration workflows and will reference tools to fulfill them in accounts with MFA enforced.
To help increase the security of administrator accounts, you should enable MFA for your administrative accounts. For instructions on how to turn on MFA for Office 365 accounts, see this article. The workflow for users to set up MFA on their accounts is laid out in this document.
Exchange Online Administration Tools
Depending on the organization, Exchange Online is administrated through several different interfaces. The Office 365 customer base is incredibly diverse with larger tenants relying on automation to service their users while less complex organizations administrate the service from the portals.
Automation
Automation of Exchange administration is exposed primarily through remote PowerShell cmdlets. Many administrators use standard Windows PowerShell to connect to a remote Exchange server but if the account has MFA enabled, you need to install a separate Exchange Online PowerShell module based on the instructions in this document.
Follow the instructions here to connect to Exchange Online PowerShell with MFA. You can run scripts from this client or interact directly with Exchange. Some organizations create custom interactive scripts which provides a more admin friendly and less error prone interface for common administrative tasks on the tenant.
Portals
Office 365 provides portals to administrate Exchange Online, such as the Admin center, Security & Compliance Center and Exchange admin center. When MFA is enabled, you will be prompted for an authentication code.
Other Administration Workflows
Scheduled Automation
One of the main reasons organizations need to periodically run scripts on their tenant is for compliance/reporting requirements to scan the states of various assets. Some organizations have established procedures for employees to run a set of scripts as a part of their weekly/monthly responsibilities.
Some admins set up scheduled PowerShell tasks to delegate the responsibility of running this script to a machine. Of course, since the objective is to run these scripts without human intervention, MFA is not possible and will need to be turned off on these accounts. In order to authenticate into the service, administrators will still need to submit their credentials. Credentials should never be stored in plaintext. Instead, use the commands below to encode your password. You can only decode the password on the same computer with the same user account.
$AdminCred = Get-Credential
$AdminCred.Password | ConvertFrom-SecureString | Out-File C:AdminCred.txt
To submit this password in your scripts use the commands below. Replace “AdminUsername” with your account username.
$password = Get-Content C:AdminCred.txt | ConvertTo-SecureString
$Credentials = New-Object -typename System.Management.Automation.PSCredential -ArgumentList "AdminUsername",$password
Connect-EXOPSSession -Credential $AdminCred
Import-PSSession $ExoSession
Since this does still register a risk if an adversary breaches your computer, you should take the following precautions on the machine with the scheduled task:
- Tightly control access to the machine and disable Remote Desktop Protocol (RDP)
- Limit the use of the account to only administrative activities (disable mail or use an alt account)
- Set strong passwords
- Enable unified audit log and mailbox auditing
- Periodically review the audit logs for this account for signs of compromise
- Confine admin activities to within your network perimeter
- Constrain cmdlets permissions as tightly as possible to the account through role management
Exchange Role Management
You can limit the permissions of administrative accounts using role groups to ensure that even if the account does get breached, the actions that the attacker can take are limited to the administration responsibilities of the account. Details on how to manage role assignments are in this article.
Long-running Scripts
When running long scripts from the standard Windows PowerShell client, administrators have faced session timeouts. Typically, the solution is to wrap the script with a loop that checks for session timeouts and recover by submitting saved credentials to re-establish the session. Now, how would you do this without human intervention for MFA accounts which require a second method of authentication?
Fortunately, the Exchange Online PowerShell Module takes care of session timeouts by re-establishing the session automatically. NOTE: it is important to use the UserPrincipalName parameter to connect so that the client can automatically re-establish the session for you.
Connect-EXOPSSession –UserPrincipalName joe@contoso.com
See below, the original PowerShell session has expired before I ran the Get-mailbox command. The client recognizes that the session has expired and automatically creates a new session without prompting for credentials.
General Secure Administration Recommendations
Beyond using MFA for Exchange administration, Microsoft recommends that you also take a broader look at your security. Below are some great solutions and ideas to help protect administrator accounts:
We hope this post has helped create a more secure and usability friendly administration story for you. Leave us a comment below with feedback!
Overview
MFA enablement completely changes an organization’s security posture. Even though MFA does not necessarily provide perfect security, it does make it significantly more challenging to breach accounts and perhaps enough to encourage the attacker to seek out an easier target instead. This statement is not a presumption; during the 2017 Black Hat conference, multi-factor authentication and encryption were the 2 biggest named obstacles surveyed from hackers. Organizations recognize the benefits of MFA but we’ve received feedback about usability challenges in Exchange administration scenarios. This post identifies the popular administration workflows and will reference tools to fulfill them in accounts with MFA enforced.
To help increase the security of administrator accounts, you should enable MFA for your administrative accounts. For instructions on how to turn on MFA for Office 365 accounts, see this article. The workflow for users to set up MFA on their accounts is laid out in this document.
Exchange Online Administration Tools
Depending on the organization, Exchange Online is administrated through several different interfaces. The Office 365 customer base is incredibly diverse with larger tenants relying on automation to service their users while less complex organizations administrate the service from the portals.
Automation
Automation of Exchange administration is exposed primarily through remote PowerShell cmdlets. Many administrators use standard Windows PowerShell to connect to a remote Exchange server but if the account has MFA enabled, you need to install a separate Exchange Online PowerShell module based on the instructions in this document.
Follow the instructions here to connect to Exchange Online PowerShell with MFA. You can run scripts from this client or interact directly with Exchange. Some organizations create custom interactive scripts which provides a more admin friendly and less error prone interface for common administrative tasks on the tenant.
Portals
Office 365 provides portals to administrate Exchange Online, such as the Admin center, Security & Compliance Center and Exchange admin center. When MFA is enabled, you will be prompted for an authentication code.
Other Administration Workflows
Scheduled Automation
One of the main reasons organizations need to periodically run scripts on their tenant is for compliance/reporting requirements to scan the states of various assets. Some organizations have established procedures for employees to run a set of scripts as a part of their weekly/monthly responsibilities.
Some admins set up scheduled PowerShell tasks to delegate the responsibility of running this script to a machine. Of course, since the objective is to run these scripts without human intervention, MFA is not possible and will need to be turned off on these accounts. In order to authenticate into the service, administrators will still need to submit their credentials. Credentials should never be stored in plaintext. Instead, use the commands below to encode your password. You can only decode the password on the same computer with the same user account.
$AdminCred = Get-Credential
$AdminCred.Password | ConvertFrom-SecureString | Out-File C:AdminCred.txt
To submit this password in your scripts use the commands below. Replace “AdminUsername” with your account username.
$password = Get-Content C:AdminCred.txt | ConvertTo-SecureString
$Credentials = New-Object -typename System.Management.Automation.PSCredential -ArgumentList "AdminUsername",$password
Connect-EXOPSSession -Credential $AdminCred
Import-PSSession $ExoSession
Since this does still register a risk if an adversary breaches your computer, you should take the following precautions on the machine with the scheduled task:
- Tightly control access to the machine and disable Remote Desktop Protocol (RDP)
- Limit the use of the account to only administrative activities (disable mail or use an alt account)
- Set strong passwords
- Enable unified audit log and mailbox auditing
- Periodically review the audit logs for this account for signs of compromise
- Confine admin activities to within your network perimeter
- Constrain cmdlets permissions as tightly as possible to the account through role management
Exchange Role Management
You can limit the permissions of administrative accounts using role groups to ensure that even if the account does get breached, the actions that the attacker can take are limited to the administration responsibilities of the account. Details on how to manage role assignments are in this article.
Long-running Scripts
When running long scripts from the standard Windows PowerShell client, administrators have faced session timeouts. Typically, the solution is to wrap the script with a loop that checks for session timeouts and recover by submitting saved credentials to re-establish the session. Now, how would you do this without human intervention for MFA accounts which require a second method of authentication?
Fortunately, the Exchange Online PowerShell Module takes care of session timeouts by re-establishing the session automatically. NOTE: it is important to use the UserPrincipalName parameter to connect so that the client can automatically re-establish the session for you.
Connect-EXOPSSession –UserPrincipalName joe@contoso.com
See below, the original PowerShell session has expired before I ran the Get-mailbox command. The client recognizes that the session has expired and automatically creates a new session without prompting for credentials.
General Secure Administration Recommendations
Beyond using MFA for Exchange administration, Microsoft recommends that you also take a broader look at your security. Below are some great solutions and ideas to help protect administrator accounts:
We hope this post has helped create a more secure and usability friendly administration story for you. Leave us a comment below with feedback!
Overview
MFA enablement completely changes an organization’s security posture. Even though MFA does not necessarily provide perfect security, it does make it significantly more challenging to breach accounts and perhaps enough to encourage the attacker to seek out an easier target instead. This statement is not a presumption; during the 2017 Black Hat conference, multi-factor authentication and encryption were the 2 biggest named obstacles surveyed from hackers. Organizations recognize the benefits of MFA but we’ve received feedback about usability challenges in Exchange administration scenarios. This post identifies the popular administration workflows and will reference tools to fulfill them in accounts with MFA enforced.
To help increase the security of administrator accounts, you should enable MFA for your administrative accounts. For instructions on how to turn on MFA for Office 365 accounts, see this article. The workflow for users to set up MFA on their accounts is laid out in this document.
Exchange Online Administration Tools
Depending on the organization, Exchange Online is administrated through several different interfaces. The Office 365 customer base is incredibly diverse with larger tenants relying on automation to service their users while less complex organizations administrate the service from the portals.
Automation
Automation of Exchange administration is exposed primarily through remote PowerShell cmdlets. Many administrators use standard Windows PowerShell to connect to a remote Exchange server but if the account has MFA enabled, you need to install a separate Exchange Online PowerShell module based on the instructions in this document.
Follow the instructions here to connect to Exchange Online PowerShell with MFA. You can run scripts from this client or interact directly with Exchange. Some organizations create custom interactive scripts which provides a more admin friendly and less error prone interface for common administrative tasks on the tenant.
Portals
Office 365 provides portals to administrate Exchange Online, such as the Admin center, Security & Compliance Center and Exchange admin center. When MFA is enabled, you will be prompted for an authentication code.
Other Administration Workflows
Scheduled Automation
One of the main reasons organizations need to periodically run scripts on their tenant is for compliance/reporting requirements to scan the states of various assets. Some organizations have established procedures for employees to run a set of scripts as a part of their weekly/monthly responsibilities.
Some admins set up scheduled PowerShell tasks to delegate the responsibility of running this script to a machine. Of course, since the objective is to run these scripts without human intervention, MFA is not possible and will need to be turned off on these accounts. In order to authenticate into the service, administrators will still need to submit their credentials. Credentials should never be stored in plaintext. Instead, use the commands below to encode your password. You can only decode the password on the same computer with the same user account.
$AdminCred = Get-Credential
$AdminCred.Password | ConvertFrom-SecureString | Out-File C:AdminCred.txt
To submit this password in your scripts use the commands below. Replace “AdminUsername” with your account username.
$password = Get-Content C:AdminCred.txt | ConvertTo-SecureString
$Credentials = New-Object -typename System.Management.Automation.PSCredential -ArgumentList "AdminUsername",$password
Connect-EXOPSSession -Credential $AdminCred
Import-PSSession $ExoSession
Since this does still register a risk if an adversary breaches your computer, you should take the following precautions on the machine with the scheduled task:
- Tightly control access to the machine and disable Remote Desktop Protocol (RDP)
- Limit the use of the account to only administrative activities (disable mail or use an alt account)
- Set strong passwords
- Enable unified audit log and mailbox auditing
- Periodically review the audit logs for this account for signs of compromise
- Confine admin activities to within your network perimeter
- Constrain cmdlets permissions as tightly as possible to the account through role management
Exchange Role Management
You can limit the permissions of administrative accounts using role groups to ensure that even if the account does get breached, the actions that the attacker can take are limited to the administration responsibilities of the account. Details on how to manage role assignments are in this article.
Long-running Scripts
When running long scripts from the standard Windows PowerShell client, administrators have faced session timeouts. Typically, the solution is to wrap the script with a loop that checks for session timeouts and recover by submitting saved credentials to re-establish the session. Now, how would you do this without human intervention for MFA accounts which require a second method of authentication?
Fortunately, the Exchange Online PowerShell Module takes care of session timeouts by re-establishing the session automatically. NOTE: it is important to use the UserPrincipalName parameter to connect so that the client can automatically re-establish the session for you.
Connect-EXOPSSession –UserPrincipalName joe@contoso.com
See below, the original PowerShell session has expired before I ran the Get-mailbox command. The client recognizes that the session has expired and automatically creates a new session without prompting for credentials.
General Secure Administration Recommendations
Beyond using MFA for Exchange administration, Microsoft recommends that you also take a broader look at your security. Below are some great solutions and ideas to help protect administrator accounts:
We hope this post has helped create a more secure and usability friendly administration story for you. Leave us a comment below with feedback!
