Work and automate simultaneously with picture-in-picture in Power Automate

Work and automate simultaneously with picture-in-picture in Power Automate

Am really keen on exposing PowerApps / Flow news - this was provided from Microsoft Flow. You can read out the full post available on this link:

https://www.microsoft.com/en-us/power-platform/blog/power-automate/work-and-automate-simultaneously-with-picture-in-picture-in-power-automate/

 

Traditionally, attended automation takes over users’ mouse, keyboard, and screen, halting their current activity. Picture-in-Picture in Power Automate for desktop lets you run attended desktop flows within a virtual window that mirrors your desktop. It allows multitasking, improves user experience, and increases productivity.

You no longer need to wait for the flow to finish before continuing your work!

To execute in picture-in-picture mode from the Power Automate console, select your flow, open the command bar, and click on Run in picture-in-picture.

To execute in picture-in-picture mode from the Power Automate console, select your flow, open the command bar, and click on Run in picture-in-picture.

Image of picture in picture after running the flow in Power Automate

Alternatively, enable the Run in picture-in-picture flow property to ensure your flow always operates in this mode when initiated locally via the console or its Run URL.

Enable the Run in picture-in-picture flow property to ensure your flow always operates in this mode

Initiate a desktop flow from a cloud flow using picture-in-picture mode. Use the Run a flow built with Power Automate for desktop cloud action, set Run Mode to Attended, and in the Advanced parameters, choose Attended Mode as Picture-in-picture.

enable the Run in picture-in-picture flow property to ensure your flow always operates in this mode

To troubleshoot a desktop flow with picture-in-picture, enable this option in the designer and run your tests. This helps confirm the flow will work seamlessly in production.

Enable desktop flow in the picture in picture designer and run your tests.

To supervise the flow executions in picture-in-picture mode, navigate to desktop flow runs in the portal and apply a filter by run mode.

To supervise the flow executions in picture-in-picture mode, navigate to desktop flow runs in the portal and apply a filter by run mode.

To get started, watch a demo of the feature and check out our official product documentation.

The post Work and automate simultaneously with picture-in-picture in Power Automate appeared first on Microsoft Power Platform Blog.

Elevating Efficiency: How Microsoft Customer Experience & Success streamlines operations with process mining in Power Automate

Elevating Efficiency: How Microsoft Customer Experience & Success streamlines operations with process mining in Power Automate

Am really keen on exposing PowerApps / Flow news - this was provided from Microsoft Flow. You can read out the full post available on this link:

https://www.microsoft.com/en-us/power-platform/blog/power-automate/elevating-efficiency-how-microsoft-customer-experience-success-streamlines-operations-with-process-mining-in-power-automate/

 

In an earlier blog, we showed you how the Microsoft Customer and Partner Solutions (MCAPS) organization is optimizing internal processes using Copilot for automation and process mining in Microsoft Power Automate. In this blog, we explore how another Microsoft division is using the same tools to get similar results.

Streamlining security access requests

Microsoft Customer Experience & Success (CE&S) is one of the largest customer support teams in the world. With over 17,000 employees worldwide, CE&S is responsible for shaping the strategy, design, and implementation of Microsoft’s end-to-end customer experience.

For one of their projects, CE&S focused on their Just in Time (JIT) security process used to grant access to resources.  “Leveraging the process mining capabilities in Power Automate, we wanted to explore ways to improve our responsiveness – without compromising on security,” says Kirk McNesby, Senior Business Process Manager at Microsoft. 

In just one week, CE&S successfully deployed process mining and began gathering insights. “With process mining in Power Automate, we were able to easily input data and immediately jump behind the wheel to do meaningful exploration,” says Kirk. “We had no prior knowledge or training. We were ingesting data and learning how to use the tool – all at the same time.”  

To begin using process mining, over 14GB of event log data (consisting of SR events and JIT security logs) was loaded into the tool. The team was particularly impressed with the easy-to-use interface. “We liked the out of the box presentations. Variances were presented in a clear, visual format and filtering worked really well with our data,” says Kirk.  

The team used the filtering capabilities within process mining to quickly segment access requests by type and looked for patterns that would contribute to optimization. This strategy revealed bottlenecks in a specific access request for users acting as backup support on cases when the main support engineer was unavailable.

By automating approvals for this scenario, the team estimated that they could automate up to 54,000 approval requests per year, saving users 13,200 hours of wait time. As Kirk adds, “The process mining capabilities in Power Automate were critical to achieving insights this quickly.”
 

Get started with process mining in Power Automate

Start a free trial today – and discover how easy it can be to optimize processes in your organization using process mining in Power Automate.

The post Elevating Efficiency: How Microsoft Customer Experience & Success streamlines operations with process mining in Power Automate appeared first on Microsoft Power Platform Blog.

Revolutionize the way you work with automation and AI

Am really keen on exposing PowerApps / Flow news - this was provided from Microsoft Flow. You can read out the full post available on this link:

https://powerautomate.microsoft.com/en-us/blog/revolutionize-the-way-you-work-with-automation-and-ai/

 

Continue reading to learn about new ways to automate, from outcome-based AI flows that simplify complex processes, to multi-modal AI recording that makes UI automation more natural, accessible, and resilient.

Super charge your Copilot with 6 new Copilot connector plugins along with 74 New Connectors releases and; 116 Connector Updates from Power Platform

Am really keen on exposing PowerApps / Flow news - this was provided from Microsoft Flow. You can read out the full post available on this link:

https://powerautomate.microsoft.com/en-us/blog/super-charge-your-copilot-with-6-new-copilot-connector-plugins-along-with-74-new-connectors-releases-and-116-connector-updates-from-power-platform/

 

Super charge your Copilot with 6 new connector-based Plugins along with 74 New Connectors releases and; 116 Connector Updates from Power Platform

Transforming digital processes with AI: A Power Automate Process Mining Case Study at Microsoft Customer and Partner Solutions (MCAPS)

Transforming digital processes with AI: A Power Automate Process Mining Case Study at Microsoft Customer and Partner Solutions (MCAPS)

Am really keen on exposing PowerApps / Flow news - this was provided from Microsoft Flow. You can read out the full post available on this link:

https://www.microsoft.com/en-us/power-platform/blog/power-automate/transforming-digital-processes-with-ai-a-power-automate-process-mining-case-study-at-microsoft-customer-and-partner-solutions-mcaps/

 

In the fast-paced world of marketing and sales, efficiency and agility are key. That’s why the Microsoft Customer and Partner Solutions (MCAPS) organization has embarked on an exciting journey to better understand internal processes by monitoring them, uncovering inefficiencies, and optimizing them to excellence.  The threefold approach using combined capabilities of Power Automate, Process Mining and Copilot have become a staple, internally.

The Power Automate Process Mining solution helps the organization get the full lifecycle visibility into their processes, understand the inefficiencies and targeted improvements to drive via process alignments and automation. Microsoft’s Process Mining offering is easy to use with powerful features including rework detectors, root cause analysis, custom reporting, and seamless integration and automation.  The power of Copilot and general ease of use of the platform allow the team to not only scale across all of its processes quickly, but also augments the products owner toolkit to drive process optimization as a critical lever for accelerating digital transformation.

Given the large coverage of the customer base, Marketing execution is inherently complex, involving multiple roles and activities. By focusing on the demand generation process step, the MCAPS team was able to delve into the nested processes and uncover areas for improvement.

By utilizing Power Automate Process Mining, the team gathered event log data, transformed it using Power Query, and completed data attribution. The resulting process map was then analyzed with the help of Copilot, which provided insights and identified bottlenecks that could be addressed through automation.

The analysis revealed that the average duration of this process component was ~60 days, with five different variants spanning across 33 activities. Notably, 20% of the cases required rework activities, indicating a significant area for potential optimization. Roles such as event lead marketing Operations and Integrated Marketing Manager were found to be the most involved in the process, contributing to 80% of the executional activities. By zooming in on individual activities, the team discovered that the intake for content creation averaged 8 days to complete, accounting for about 10% of the total time spent in the process.

With the insights provided by Copilot, the team identified the review loop as the longest-running activity and a major bottleneck. But Copilot didn’t stop there; it went a step further by leveraging Power Automate to automate the process steps, providing improvement suggestions along the way.

The team chose to create digital process flows, and Copilot seamlessly handed it off to Power Automate with a prompt to build the automation. As the flows were built out, Power Automate Copilot continued to refine then until they were ready to be published.

Through iterative process mining and the acceleration provided by Copilot’s automation recommendations, the team projects an outcome of reducing the timeline from 12 weeks to 8 weeks.

 

“With the recommendations using Power Automate with Process Mining, we project accelerated time in our demand generation process from twelve to eight weeks. Copilot has given us a lot of confidence as it allows us to scale process simplification as the tip of the spear for our digital transformation!”, says Sandeep Bhanot, Corporate Vice President within Microsoft Customer & Partner Solutions.

This case study is just one example that showcases the power of AI in transforming organizational processes. Within Microsoft Customer and Partner Solutions organization, process mining is being scaled to all business-critical sales processes to realize accelerated efficiencies through process simplification, improved seller productivity, increased compliance and accelerated time to value for Microsoft and our Customers. The team is projecting at least $20 million+ labor productivity improvement across these process areas.

By embracing Process Mining with AI-powered Copilots, businesses can achieve greater efficiency and agility, paving the way for innovation and success.

The post Transforming digital processes with AI: A Power Automate Process Mining Case Study at Microsoft Customer and Partner Solutions (MCAPS) appeared first on Microsoft Power Platform Blog.

Transforming digital processes with AI: A Power Automate Process Mining Case Study at Microsoft Customer and Partner Solutions (MCAPS)

Am really keen on exposing PowerApps / Flow news - this was provided from Microsoft Flow. You can read out the full post available on this link:

https://powerautomate.microsoft.com/en-us/blog/transforming-digital-processes-with-ai-a-power-automate-process-mining-case-study-at-microsoft-customer-and-partner-solutions-mcaps/

 

How can businesses streamline their processes and optimize their performance with process mining? Microsoft Customer and Partner Solutions organization has been using Power Automate Process Mining with Copilot to analyze, improve, and monitor their sales processes. The results have been impressive for their marketing demand generation process. Read on to learn how they did it, and how you can benefit from Power Automate Process Mining too.

Hyperautomation: Unleashing enterprise efficiency with Microsoft Power Automate

Am really keen on exposing PowerApps / Flow news - this was provided from Microsoft Flow. You can read out the full post available on this link:

https://www.microsoft.com/en-us/power-platform/blog/power-automate/hyperautomation-unleashing-enterprise-efficiency-with-microsoft-power-automate/

 

The enterprise journey toward operational excellence is ongoing, and the adoption of hyperautomation has become a pivotal milestone. Microsoft Power Platform stands at the forefront of this movement, offering a suite of tools that transform the way businesses approach digital transformation at scale – and Microsoft Power Automate is a key accelerator.

Imagine a world where every repetitive task, every mundane process, and every time-consuming operation is transformed into a symphony of automated actions, working in perfect harmony to deliver results at lightning speed. This isn’t just a fantasy; it’s a reality that Power Automate can bring, and it’s revolutionizing the way enterprises operate on a global scale.

Below you will learn about a comprehensive scenario with a Center of Excellence (CoE) team, using many of the capabilities in Power Automate, such as Microsoft Copilot, process mining, digital and robotic process automation (RPA), AI models, and more across Power Platform.

Watch the following overview video or continue reading for more details!

 

 

Optimizing with precision

Take, for example, a large insurance company bogged down by the weight of its claims process. With the magic of Copilot and process mining in Power Automate, data is ingested from Microsoft Azure Data Lake. The data is analyzed, insights are provided, bottlenecks are identified, and recommendations from Copilot to create an app or automation moves you to action.

Watch the video below to go deeper or continue reading!

 

 

Leveraging the power of AI

But why stop there? Power Automate doesn’t just automate; it hyperautomates. It takes the data from process mining and help crafts a late payment prediction AI model that can foresee issues before they arise. This predictive prowess is akin to having foresight, enabling better decision-making and resource allocation that can save time and money.

Watch the video below to go deeper or continue reading!

 

 

The approval symphony

And let’s not forget the settlement approval process, often a maze of documentation, is now simplified with task mining. Power Automate, with its task mining capabilities, records each step and transforms them into a process map that’s as clear as day. It then guides the creation of an automation that uses AI, RPA, and API-based automation together to connect data to SAP.

Watch the video below to go deeper or continue reading!

 

 

Deploying solutions at scale

Now we move from proof of concept (POC) to enterprise-wide deployment, where IT is empowered with robust Application Lifecycle Management (ALM) that extends across Power Platform. With custom dashboards, automation, apps, and more you can visually track and act on the transformative impact of hyperautomation.

Watch the video below to go deeper or continue reading!

 

 

Embrace the future of productivity

Hyperautomation with Power Automate is not just about adopting new technology; it’s about embracing a future where efficiency and productivity are paramount. Let’s embark on this journey together, leveraging the power of hyperautomation to achieve a new standard of excellence.

The post Hyperautomation: Unleashing enterprise efficiency with Microsoft Power Automate appeared first on Microsoft Power Platform Blog.

Hyperautomation: Unleashing enterprise efficiency with Microsoft Power Automate

Am really keen on exposing PowerApps / Flow news - this was provided from Microsoft Flow. You can read out the full post available on this link:

https://powerautomate.microsoft.com/en-us/blog/hyperautomation-unleashing-enterprise-efficiency-with-microsoft-power-automate/

 

The enterprise journey toward operational excellence is ongoing, and the adoption of hyperautomation has become a pivotal milestone. Microsoft Power Platform stands at the forefront of this movement, offering a suite of tools that transform the way businesses approach digital transformation at scale – and Microsoft Power Automate is a key accelerator.

Simplifying license management for admins with user license auto-claim for Power Automate

Am really keen on exposing PowerApps / Flow news - this was provided from Microsoft Flow. You can read out the full post available on this link:

https://powerautomate.microsoft.com/en-us/blog/simplifying-license-management-for-admins-with-user-license-auto-claim-for-power-automate/

 

General availability of auto-claim for Power Automate licenses, a feature that simplifies license management for admins and enhances the user experience.

Introducing Power Fx in desktop flows: Empowering Makers with low-code capabilities

Am really keen on exposing PowerApps / Flow news - this was provided from Microsoft Flow. You can read out the full post available on this link:

https://powerautomate.microsoft.com/en-us/blog/introducing-power-fx-in-desktop-flows-empowering-makers-with-low-code-capabilities/

 

Power Automate for desktop’s March release includes major updates for Power Fx enabled desktop flows (preview). IntelliSense capabilities, a revamped variable picker and a dedicated function picker assist makers in creating complex functions with minimal effort.

Simplify your work with Table rules in Microsoft Loop

Am really keen on exposing PowerApps / Flow news - this was provided from Microsoft Flow. You can read out the full post available on this link:

https://powerautomate.microsoft.com/en-us/blog/simplify-your-work-with-table-rules-in-microsoft-loop/

 

Microsoft Loop is a powerful productivity tool that enables collaborative work and flexible information organization. It provides teams with a shared workspace where they can create and collaborate on content such as notes, tasks, and files. Loop integrates seamlessly with Microsoft Power Automate, allowing users to automate repetitive tasks. By creating rules, you can trigger specific actions based on conditions, saving time and effort. For instance, you can set up a rule to send an email notification to your team whenever a new task is added to a project table in Loop. Overall, Loop enhances teamwork and streamlines communication by combining a shared workspace with automated workflows.

Custom processing for invoice and document field types generally available

Am really keen on exposing PowerApps / Flow news - this was provided from Microsoft Flow. You can read out the full post available on this link:

https://powerautomate.microsoft.com/en-us/blog/custom-processing-for-invoice-and-document-field-types-generally-available/

 

We’re thrilled to share that AI Builder’s latest capabilities, which include automated custom invoice processing and the extraction of dates and numerical field types from documents, are officially available. These enhancements aim to streamline the configuration of bespoke AI models for automated data extraction from invoices and to enhance the precision of processing both structured and unstructured documents.

January 2024 update of Power Automate for desktop

Am really keen on exposing PowerApps / Flow news - this was provided from Microsoft Flow. You can read out the full post available on this link:

https://powerautomate.microsoft.com/en-us/blog/january-2024-update-of-power-automate-for-desktop/

 

Power Automate for desktop comes with new additions in 2023 January’s release, including AI-suggested actions, the support of blank values, single sign-on and multiple new actions including Word dedicated ones.